Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to return order. Awaiting confirmation of refund. No returns information with order. Sent to return address on postage label.”

Helpful Report

Posted 2 years ago

Dear Sarah, Thank you for the review and I am sorry to hear you had difficulty returning the pair, we do enclose all returns paperwork with your order so I am sorry if this was not in the parcel. Our Customer Services team is always on hand to answer any questions you may have and our full returns guide is available on the website. We have since received the return and this has been refunded for you and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Great service, speedy delivery and great product.”

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Posted 2 years ago

“Very pleased with the service from Shuperb and the product. Wouldn't hesitate to buy from them again.”

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Posted 2 years ago

“Delighted with purchase and quick delivery. Would highly recommend Shuperb.”

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Posted 2 years ago

“Omg must buy for dog walking so cool and comfy. Water Prof dirt proff and such a cool looking boot for beach walks”

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Posted 2 years ago

“Lovely trainers and fast delivery”

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Posted 2 years ago

“Very good prompt order 👍”

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Posted 2 years ago

“Recommend by a friend so bought a pair of fit flops and will never look back. Very comfortable.”

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Posted 2 years ago

“I bought a pair of oxblood brogues they arrived two days later, I am very happy with this purchase and would recommend this company to my friends.”

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Posted 2 years ago

“Comfortable shoes”

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Posted 2 years ago

“Love the shoes! Good service from Shuperb, I don't generally like ordering from outside Australia but cant get those particular sandals. And now I've bought two pairs this year and am very happy.”

Helpful Report

Posted 2 years ago

“Ordered a size 6. When they arrived they were enormous - 30cm long! I sent them back asking for an exchange for an actual UK size 6 but they insisted they were a size 6 so took £5 from my refund. I have since ordered the same shoes from a different website in a size 6 and they’re perfect. I would advise you to try to find the shoes you want elsewhere.”

Helpful Report

Posted 2 years ago

Dear Lisa, Thank you for the review and I am sorry to hear this, I am aware of the experience you have had and I am currently looking into this to find a suitable resolution. I will be sure to contact you directly via email and sincerest apologies for the inconvenience caused. Regards, Sonal.

Posted 2 years ago

“The size was incorrect, they are more like a seven”

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Posted 2 years ago

“Good product and good service”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Delivery was quick really pleased with my purchase”

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Posted 2 years ago

“Loved my UGG sandles but unfortunately they was way to narrow , I did order a size bigger as well , delivery was promoted will order again of this site”

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Posted 2 years ago

“First time ordering was a bit unsure, reviews were good, but.....I had no need to worry!!! Having ordered a pair of sandals from this company, I was impressed by the communication. Arrived in very good time. Well packed. Unfortunately the sandals turned out to be too tight for me around the ankle. I found the returns very easy and they dealt with my return quickly. I was impressed by the service. So much so that I did not hesitate on ordering again in a different brand. They again arrived well packaged, tried on and they fit beautifully. Kept them! Also a bonus was they were actually cheaper than elsewhere on the internet. Definitely recommend this company.”

Helpful Report

Posted 2 years ago

“Love the boots, comfortable and they look great.”

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Posted 2 years ago

“Very comfortable”

Helpful Report

Posted 2 years ago

Shuperb is rated 4.7 based on 17,701 reviews