Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,702 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,702 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful shoes and extremely fast free delivery! I ordered my shoes on Friday afternoon and got them by Saturday lunchtime! I was very happy with the service I received from Shuperb.”

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Posted 5 years ago

“Product as advertised and delivered in good time. Great that companies are true to their word, fair play to you Shuperb, however a shame we’ve got to be so grateful for honesty in a transaction.”

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Posted 5 years ago

“Well made and extremely comfortable. Good quality and good price.”

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Posted 5 years ago

“I can only describe this company as BRILLIANT! Second time I have ordered from them and will happily do so again. Good prices and superb customer service, what more can you ask for. Whilst I always used to take a size 10 shoe, I now need a size 11. However, my 'old' Crocs were a UK 10 and just the right size. So I ordered a new pair in size 10. I think these are now made in a different factory and were way too big. (A bit like boats on my feet!) Contacted Shuperb, and no problem at all. An exchange was made for a size UK9, which have arrived this morning and are a much better fit. I cannot fault Shuperb in any way.”

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Posted 5 years ago

“Excellent company,good choice of footwear to choose from. Very fast delivery and customer service fantastic.”

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Posted 5 years ago

“Excellent service shows very comfortable”

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Posted 5 years ago

“They were what the said they would be very helpful when choosing the size and a great price”

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Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

“Quick efficient service. Only 2 days to arrive. Shoes exactly as advertised, perfect for a wedding I'm going to. Will definitely shop again. Many thanks”

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Posted 5 years ago

“Very good and fast service.”

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Posted 5 years ago

“Easy website to navigate and ordering was simple. I was kept informed of the progress of my order and it was delivered on time. Excellent!”

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Posted 5 years ago

“Fantastic service - can’t wait to use you again . Thank you”

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Posted 5 years ago

“What great service came through to me so quick amazing shoes felt so comfortable straight out of the box i will be buying more from this company again well recommend”

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Posted 5 years ago

“The boots are perfect, as described, good quality and a comfortable fit. My issue is with the delivery. Shipping all across the UK and NI is free of charge on orders over £10. However to ship to Dublin cost me €19 through DHL: no options given and no warning until I was midway through the checkout. Having begrudgingly paid, I then had to wait 5 working days for the order to process and dispatch, and no sooner had DHL got their hands on my order, all tracking information was withheld and I was told that I owed €26 for an Import Tax Advance Payment. Added to the extortionate delivery charge, this has almost doubled the original price of my boots and left a very sour taste in my mouth. Very disappointed, will not be shopping here again.”

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Posted 5 years ago

Dear Sam, Thank you for your review and I am sorry to hear this. Unfortunately, we have no influence over these charges and any import duties are applied by your own government in lieu with Brexit. We do recommend for the customer to check into their own countries import duty policy, before ordering and this is also stated on our website. I am sorry that we cannot help with this and please accept my apologies for the inconvenience caused. Best Regards, Sonal.

Posted 5 years ago

“no other coments, 5 stars,thank you.”

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Posted 5 years ago

“Great Product, Top service. Thanks”

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Posted 5 years ago

“I bought these for my Husband. He loves them they are very comfortable and stylish. A very well made shoe. And the service we received was amazing.”

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Posted 5 years ago

“Amazing service arrived in a few days great quality shoe will definitely be using this company again”

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Posted 5 years ago

“Customer service is brilliant, I asked a question and got a reply really quickly”

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Posted 5 years ago

“Nice quality product as described. I haven't worn the shoes yet so hopefully they will last. Efficient service”

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Posted 5 years ago

Shuperb is rated 4.7 based on 17,702 reviews