Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

Write Your review

Tell us how Shuperb made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately, these boots did not look like the picture. The leather on the top and at the back of the boot was wrinkled, it looked like they had even already been worn. I hadn't even tried them on and knew straight away I would send them back.”

Helpful Report

Posted 2 years ago

Dear Audrey, Thank you for the review and I am sorry to hear the pair arrived like this, we have been in direct contact with you via email. Please kindly return the pair with the prepaid returns label we have issued, we will be sure to look into the issue raised with the boots when we have them back and sincerest apologies for the inconvenience caused here. Kindest regards, Sonal.

Posted 2 years ago

“Vey happy with the boots and service, would recommended to anyone. Thank you”

Helpful Report

Posted 2 years ago

“Got my shoes late October fit really well first bad downfall of rain today I got caught in they leak really bad both shoes at the toes”

Helpful Report

Posted 2 years ago

Dear Caroline, Thank you for the review and I am sorry to hear this has happened to your pair, we will be more than happy to look into this for you. Please can you kindly contact our Customer Services department via email and we will be more than happy to investigate the matter? Please accept my apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 2 years ago

“Fast, excellent service. Shoes arrived safely and are absolutely superb. Will definitely use this company again.”

Helpful Report

Posted 2 years ago

“I still haven’t received my boots. The first pair were returned because they were faulty and I have not received a replacement but I’ve now been chased for two reviews!!”

Helpful Report

Posted 2 years ago

“Excellent shoes and good quality”

Helpful Report

Posted 2 years ago

“Ordered with no problems kept updated and received when they said excellent service Will use again”

Helpful Report

Posted 2 years ago

“Beautiful boot slippers . Bought as a gift for my sister who loves them. They look good , feel good and a fabulous price.”

Helpful Report

Posted 2 years ago

“The service was very good, the item that I ordered arrived quickly.”

Helpful Report

Posted 2 years ago

“Great looking boots good quality and so comfy”

Helpful Report

Posted 2 years ago

“Fleece crocs - I hate to say it, but sooo lightweight and cosy! Superb delivered quickly and efficiently.”

Helpful Report

Posted 2 years ago

“Very quick delivery. Boots are beautiful”

Helpful Report

Posted 2 years ago

“V good quality abd delivery”

Helpful Report

Posted 2 years ago

“Great work boots”

Helpful Report

Posted 2 years ago

“Quick speed delivery”

Helpful Report

Posted 2 years ago

“Bought a pair of boots….. arrived quickly, great value, great quality…….I had a size issue, but they more than happy to swap for smaller size……. I’m happy”

Helpful Report

Posted 2 years ago

“Good price and quick delivery boots are THE comfiest boots ever! Quality is good so far and I hope that they last a while as other reviews say they fall apart! Ask me again in 6 months!”

Helpful Report

Posted 2 years ago

“Excellent service, my boots came very quickly and I’m very happy with them.”

Helpful Report

Posted 2 years ago

“Great service. Really pleased with the lovely boots.”

Helpful Report

Posted 2 years ago

“Great boots. My husband is very pleased with them. He says they are so comfortable and well made. Thank you.”

Helpful Report

Posted 2 years ago

Shuperb is rated 4.7 based on 17,701 reviews