Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time I have used this company and I will certainly use again in future. I needed to buy some Fitflop branded shoes due to a foot injury and found the pair I was looking for on offer at a discounted price plus another very competitively priced outlet pair . Good delivery service within the expected timescales”

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Posted 2 years ago

“Hi. I had been looking for pale blue knitted shoes for a long while, then I found your site and I am so glad I did. These are such a lovely colour and so comfy. I will be wearing these a lot this summer with both dresses and trousers. I hope others find your site too. My shoes arrived packed well and quickly. Thank you.”

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Posted 2 years ago

“Had a problem with the size of the shoes bought which was resolved to my satisfaction.”

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Posted 2 years ago

Dear Paul, Thank you for the review and I am sorry to hear this, we do appreciate you taking the time to share your shopping experience with us. I am sending you a direct email and kindly request the opportunity to rectify this for you, sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 2 years ago

“Very prompt service Ordered size 9 Good fit Happy customer”

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Posted 2 years ago

“Clogs are lovely. Delivery time was very accurate. Thoroughly recommend.”

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Posted 2 years ago

“Good delivery, competitive prices and straightforward returns process.”

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Posted 2 years ago

“shuperb great will recommend.”

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Posted 2 years ago

“Excellent for walking the dog and gardening. Your feet stay dry and are comfortable.”

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Posted 2 years ago

“Excellent service: Ordered 2 pairs of Skechers (at a great price) 15/5/23 which I received 18/5/23. Returned one pair 22/5/23 & refund received 26/5/23. Delighted - would definitely use again”

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Posted 2 years ago

“Great value for money.”

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Posted 2 years ago

“N/A”

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Posted 2 years ago

“I would definitely be ordering from you again”

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Posted 2 years ago

“Very pleased with my purchase. Fast delivery and great that they have different payment methods”

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Posted 2 years ago

“This was my first order from Shuperb and I was very happy with the service and the shoes. Exactly what I was looking for and they were wide enough for me too.”

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Posted 2 years ago

“Excellent service, arrived as informed. Would reccommend.”

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Posted 2 years ago

“Great customer service, & i'm delighted with my new Cuban -heeled boots, they're great!”

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Posted 2 years ago

“Had to return and had a wait for my refund”

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Posted 2 years ago

Dear Susan, Thank you for the review and I am sorry for any delay in processing your refund, we will always endeavour to process your refund as quickly as possible, The return pair was received and acknowledged on 22/05 and the refund processed on 25/05 but we do appreciate you taking time to share your experience and providing invaluable feedback. Please do let us know if you require any further assistance and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“I ordered the wrong boots in error, and the help with returning them was superb.”

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Posted 2 years ago

“Lovely smart looking and comfortable shoes, bang on trend! I hope I can keep them clean!”

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Posted 2 years ago

“Superb service. Prompt delivery and love my purcgase”

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Posted 2 years ago

Shuperb is rated 4.7 based on 17,701 reviews