“Flawless service. Great product. The only thing is, the dog chain was wrapped so tight it took me a good 20 minutes just to unwrap it. But - It was worth it. Thank you!”
“The bracelet itself is beautiful. I don't find it too large or too heavy at all, and it appears to be very good quality. I had an opportunity to interact with customer service several times prior to my purchase, and they were quick and very helpful to me. Shipping was free and FAST, my package was shipped out monday and got to me on thursday. I can't think of anything that wasn't simple and easy about my experience. I would happily shop here again. Thank you!”
“YES, I absolutely love all of my pieces from this company but what this review is for is the EXCELLENT customer service they have given me. I just want to say thank you for replacing my lock bracelet when i had troubles with it. You did not make it difficult and ask me to ship you anything or question me about my returns. You were kind, helpful, and made the process STRESS FREE. I get tons of compliments on my jewelry and I am always happy to name drop Silver Phantom. I am an employee with Nordstrom and have been for years and I can confidently say the customer service is on the same level! I will continue to shop from here for that fact alone. Thank you for being a wonderful company and excelling past my expectations I would normally have for customer service of a smaller business.”
“Received promptly, and was immediately happy with my purchase. Bracelet was better than described, fit was perfect, and I will definitely purchase from Silver Phantom Jewelry again.
I'm one satisfied customer !!”
“great customer service. shipping was fast! i ordered Tuesday night and had it Friday even though the shipping was delayed (I am guessing due to weather)”
“The customer service is fantastic! All of my questions and concerns were answered by their customer service representatives in a timely manner. The ring looks just as pictured! It's so cute.”
