SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of the Oak handrail is not fantastic, some flat areas and sharp edges where it’s been milled, will need a bit of sand paper! One of the items, a curved fitting was missing from my order.”

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Posted 7 years ago

“Good quality handrail and good communication especially when delivery company delayed delivery by one day. Thank you”

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Posted 7 years ago

“Solid piece, quality, and looks good better than I expected for the cost”

SimpleHandrails.co.uk 5 star review on 13th March 2018

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Posted 7 years ago

“Aesthetically pleasing and easy to assemble and fit. Adds a nice feature to our hall/stairway.”

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Posted 7 years ago

“We have a open plan stair case which is lovely to look at but very difficult to use with only one square handrail, now with your SimpleHandrails which are very professional and well made it has made us very happy.”

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Posted 7 years ago

“Good service however delivery company did not keep me updated on the trackin following the bad weather”

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Posted 7 years ago

“Great rails delivered on time and wrapped fantastically well :)”

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Posted 7 years ago

“Great product, really helpful”

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Posted 7 years ago

“We had a bad experience with the delivery company, not Simplehandrails, who have been excellent. The courier company failed to update their tracker which meant we missed a delivery. It might help if customers are asked to provide a review when it is confirmed that the package has been delivered. Simplehandrails, you are ace and brill and we love the product.”

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Posted 7 years ago

“product was has expected and easy to install.handrail looks good”

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Posted 7 years ago

“Excellent product. Arrived promptly and looks really good.”

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Posted 7 years ago

“The rail is of exceptional quality. It was well packaged and delivery was excellent. I would not hesitate in recommending them in quality and service”

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Posted 7 years ago

“Good price. Exactly what I wanted.good quality. Delivery was a bit slow”

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Posted 7 years ago

“Great service and well packed Thank you”

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Posted 7 years ago

“We love our new hand rail. However it would have been good if there had been pre-drilled holes in the ends so that the caps would line up perfectly. We've done it as best we could and they're going to need sanding down a little to match perfectly. Great quality product otherwise though.”

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Posted 7 years ago

“I just emailed the dimensions, I bought the posts and glass and fitted to the drawing . Superb !”

SimpleHandrails.co.uk 5 star review on 26th February 2018

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Posted 7 years ago

“I was quoted £600 to supply and fit by a local builder. A quick look online saved me the best part of £400. Good quality solid oak rails. Cleverly designed brackets make fitting easy. Screws not the best, three heads broke off while hand tightening. On delivery i found i had only been supplied with 2 end caps instead of the 4 i needed. A quick email was sent and i got a reply within 10mins, new end caps were in the post straight away. Good service, would recommend to anyone.”

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Posted 7 years ago

“The product is great quality and excellent value. Really please with it and would highly recommend. Only slight minor points are that delivery communications were poor, so I had no idea when it was coming so wasn't in when delivered. Also instructions are online, would be useful to have a small printout in the box. Despite that I wouldn't think twice about using them again.”

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Posted 7 years ago

“Product is of lovely quality and competitively priced. Delivery date was as indicated and minor issue resolved very quickly without any fuss”

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Posted 7 years ago

“Lovely product, excellent quality and simple to fit. Quick service and delivery.”

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Posted 7 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews