SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality handrail good delivery”

Helpful Report

Posted 3 years ago

“After exchanging several emails with a very helpful assistant, the rail was promised to be delivered last Friday. Unfortunately they were let down by their courier who sent it to the wrong local depot. A company's customer service does not so much count when things go well, much more so, when things go wrong. They have been very attentive in sorting out the problem and getting the rail to me, which arrived this morning. Well done in recovering the situation.”

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Posted 3 years ago

“Quality product and service.”

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Posted 3 years ago

“Ordered 2 handrails plus fixings, I have 1 handrail & nothing else!”

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Posted 3 years ago

“I spent a lot of time looking on the internet before deciding to go with SimpleHandrails and I'm glad I did. What I needed was a special and this was completed in a very efficient manner. The handrail arrived today and I am very pleased with the finish, the feel, and the quality of all of it. The stainless screws provided for wall fixings are a thing of beauty. I am in the process of ordering another for inside the house as a result of this transaction.”

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Posted 3 years ago

“Excellent service with prompt delivery, the oak handrail came well packaged and perfect condition:”

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Posted 3 years ago

“Ordered online, very reasonable price, delivered 6 days later, exceptional quality. Very pleased with finished product.10 out of 10.”

SimpleHandrails.co.uk 5 star review on 3rd August 2021

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Posted 3 years ago

“Good delivery, only 5 working days. Handrail exceeded my expectations, the quality is great. Everything supplied for fitting, including rawlplugs and screws. Fitting took about 10 minutes. I can not praise this company enough, well done.”

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Posted 3 years ago

“Had an order for posts and handrails which arrived split over 4 deliveries a couple of parts were wrong but Sam from the office was very helpful and sorted the problem straight away Customer service was very good and i will use company again”

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Posted 3 years ago

“Best price around and arrived quickly, when I had question I emailed and had a reply within 24 hours. Great service thank you”

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Posted 3 years ago

“Very easy site to navigate and excellent service with quick delivery. Would recommend”

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Posted 3 years ago

“Excellent product and a super fast delivery, very pleased.”

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Posted 3 years ago

“Easy to order - good quality rail and fixings.”

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Posted 3 years ago

“Excellent. Thankyou feel safer coming down stairs now and it looks very stylish”

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Posted 3 years ago

“arrived very quickly and was well packaged”

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Posted 3 years ago

“Lovely product, looks really smart as well as useful. Company were very good to deal with would recommend”

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Posted 3 years ago

“excellent service.”

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Posted 3 years ago

“Delivered on time and we'll packed. The handrail was very easy to install, looks good and is just what I required for some steep steps. Highly recommended.”

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Posted 3 years ago

“well made, everything supplied to finish job.”

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Posted 3 years ago

“The website is very good with excellent information and photos of the various handrails you manufacture. We received our order in just 3 days from purchase. They are beautifully made, high quality and strong. Excellent value for high quality. Thank You!”

SimpleHandrails.co.uk 5 star review on 24th July 2021

Helpful Report

Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews