SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple Handrails is an all round great company. The website is straight forward with all parts listed and priced individually which is something I look for being a tradesman. Their delivery times are good considering the current pandemic and the customer service is excellent. I ordered quite a few products for one of my clients and everything was delivered on time and the packaging was fantastic in thick cardboard and bubble wrap. No chance of anything getting scratched in transit. My client and myself are very impressed with the quality of the items and the ease of installation. As you will see in the pictures, the handrails and glass look fabulous combined with the new composite decking. I will be using Simple Handrails again in the future and highly recommend them to anyone.”

SimpleHandrails.co.uk 5 star review on 28th December 2020

Helpful Report

Posted 4 years ago

“Good quality handrail ready for finishing varnish or polish arrived well-packed and plus all the necessary fixings, themselves of good quality. Slight niggle; heads of wall screws a bit large for the countersunk screw holes in the wall brackets.”

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Posted 4 years ago

“We are delighted with the excellent, bespoke service and quick, well packaged delivery. Thank you for reassuring us about the specific measurements for our order. Everything much appreciated.”

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Posted 4 years ago

“Superb website, ordering process and delivery, thank you.”

SimpleHandrails.co.uk 5 star review on 25th December 2020

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Posted 4 years ago

“Great service, delivery came as promised on time and exactly as we ordered”

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Posted 4 years ago

“Superb service and a quality product”

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Posted 4 years ago

“Turned out just a expected, good quality. Perhaps a wood finishing option could be added ie clear wax or seal. But happy with it”

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Posted 4 years ago

“Fantastic product and service. Had a slight mix up with the order that was resolved speedily and professionally. I would definitely recommend buying from this company.”

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Posted 4 years ago

“Very nice piece of glass i am using it as splash back dor my cooker works great .”

SimpleHandrails.co.uk 5 star review on 23rd December 2020

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Posted 4 years ago

“We bought a hand rail for a disabled ramp. Great product, Ideal for our requirements.”

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Posted 4 years ago

“Worth it. Looks stunning”

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Posted 4 years ago

“5 star rating! Great quality of product and very prompt delivery for a disabled customer of ours that needed a handrail on there staircase at short notice. We are a bespoke carpentry and joinery company and are always on the look out for first class suppliers that can do what they say! I was voted top tradesperson 2020 by Screwfix so we need our suppliers to be the best out there. I will be a returning customer and i highly recommend SimpleHandrails.co.uk”

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Posted 4 years ago

“Ordered online. Very comprehensive details of what and how I would receive it. Everything came in the the allotted time scale, nicely packed and as promised. I assembled the brackets and drilled holes in the wall. Fitted within an hour. Really very pleased with the result. Stainless steel tubing, brackets and screws.”

SimpleHandrails.co.uk 5 star review on 20th December 2020

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Posted 4 years ago

“Fantastic customer service helping with our order as we needed customised lengths of handrails. Delivery was quicker than expected and really pleased with product, they look great in our new home!”

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Posted 4 years ago

“Fast delivery and very pleased with it”

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Posted 4 years ago

“Lovely walnut handrail with copper fittings ! great communication from the company ! There was a short delay in getting the order out to me through no fault of the companies. They were very quick to let me know with a full explanation and assured me my order would be with me by the end of the following week. It was delivered early yesterday as promised. I would definitely use this company again ! Happy Customer :)”

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Posted 4 years ago

“This company produce quite excellent products and can be thoroughly recommended should you need a new handrail for you home.”

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Posted 4 years ago

“Straightforward online ordering process, speedily detached”

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Posted 4 years ago

“Excellent quality square oak wall mounted handrail and stainless steel brackets and screws, the wallplugs however were not suitable for the length of the wall fixing screws provided, high performance wallplugs of the required length were purchased elsewhere. Overall the service, delivery, packaging, etc was first class”

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Posted 4 years ago

“Great service. Just gave the size of the area we needed and they did the rest. Highly recommended”

SimpleHandrails.co.uk 5 star review on 17th December 2020

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Posted 4 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews