SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall very good design & construction & nicely finished. Only thing found little under design was plastic cap that screwed onto end of handrail & then pushed into fittings felt could have been little stronger as one of main jointing points although understand brackets designed to take main stress. Handrail could do with some final sanding but when colour extra chosen can be done before treatment. Great solution for your stairway design.”

Helpful Report

Posted 3 years ago

“The rail arrived well packed within 3 working days of order. The mounting screws though long and strong enough were clearly unsuitable for my wall being modern of plaster board over fiberglass insulation. I used threaded wall plugs and selftapping screws, you only have one chance at with this as this kind of wall you can only hang pictures! My installation feels safe enough but only time will tell. However, as I don't have much of that it doesn't really matter. Seriously though, you need to look at mounting on plaster board walls.”

Helpful Report

Posted 3 years ago

Hi Phil, Unfortunately we can’t cater for everyone’s wall or scenario. Had you been in touch prior to or when you ordered we would of gladly helped you out. At the same time due to cost we can’t put numerous fixings into the box. Hopefully you are happy with this outcome and your rail. SimpleHandrails.co.uk

Posted 3 years ago

“Product provides quality, value, and a handy assistant....”

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Posted 3 years ago

“Rang to confirm details and order handrail. Very pleasant call. Rail arrived after two days and was fitted two hours later. It now looks great.”

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Posted 3 years ago

“Very well packed. Beautiful walnut that will look good with a coat of varnish. Not yet fitted but that does not look like a problem. Should look good on my stairs. Thank you”

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Posted 3 years ago

“Purchased a handrail for a customer as requested and used website to find what I was looking for ! Website was clear and easy to use and was purchased quickly and delivered with care and well packaged Will be using again”

Helpful Report

Posted 3 years ago

“I was looking for a good solid handrail to install for my elderly Father to use on his outside steps. As he lives by the sea I need one that would last the elements well. I was looking for a few days when I came across Simple Handrails, perfect, great product, very well constructed, and a good price with quick delivery. Highly reccomended.”

Helpful Report

Posted 3 years ago

“Handrail arrived early. Fitted easily and looks good.”

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Posted 3 years ago

“Excellent product”

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Posted 3 years ago

“It’s a great handrail, everything was ther and the delivery was great”

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Posted 3 years ago

“Very fast delivery. Early next day. Excellent quality and easy to install bannister rail. All parts supplied. Looks really good.”

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Posted 3 years ago

“We bought a stainless steel handrail, well made, but a few improvements are needed, I was dissapointed that there were no fitting instructions, also one of the end plugs is not fitted properly,don’t know how to overcome that one. Also the screws are 60mm long and the plastic plugs are 35mm long is this a good fit. Regards, Ian Rex.”

Helpful Report

Posted 3 years ago

“Did what it said on the tin, Good quality however when on wall (1 mtr) looked not much for money!”

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Posted 3 years ago

“Very nice product and good value. However, it would be a great help if there was some provision for adjusting the position of the mounting brackets, since when fixing to a stone wall it is almost inevitable that the screw holes will be in the mortar! Give ti some thought!”

Helpful Report

Posted 3 years ago

Hi Helen, Thank you for your review. In regards to positions we offer a custom centre service where we make the rails to suit your needs, which we would of done if you had got in touch. This is listed on the website however I am glad you are happy with the rail. SimpleHandrails.co.uk

Posted 3 years ago

“delivered next day, very good quality.”

Helpful Report

Posted 3 years ago

“Very good product, very good after sales.”

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Posted 3 years ago

“A great looking handrail which is a much needed improvement to my steps. Ordering was so simple & delivery was amazingly fast. Assembly & fitting very easy. Would not hesitate to order again or recommend to others”

Helpful Report

Posted 3 years ago

“Found Simplehandrails on internet search after one we had broke. The hand rail we chose came very quickly and did not disappoint, a nice quality rail and good fixings, we did however find that the fixing screws for the wall were too large, fortunately we had screws that fitted. Over all if we need any more handrails we will not hesitate to use this company again, and nice to know they come from the UK and not China as the one we had did.”

Helpful Report

Posted 3 years ago

“Excellent delivery”

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Posted 3 years ago

“Amazing handrail. Really helpful customer support and super quick delivery. Will definitely use again!! Thank you.”

Helpful Report

Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews