Simply Be Reviews

Name: Simply Be
Address: Griffin House, 40 Lever Street, Manchester
Rating: 2.58

2.6 Rating 165 Reviews

39 %

of reviewers recommend Simply Be

2.6

Based on 165 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

About Simply Be:

Fashion without limits in sizes 14-32! All the latest looks including plus size dresses & jeans, as well as designer plus size clothing by Anna Scholz & Joe Browns. Simply Be provides plus size clothing in the latest fashions for confident, curvy women. As well as our own gorgeous clothing, Simply Be brings you the most fabulous fashion from big brands and designers. Fashion in sizes 14-32, all sizes one price.

Visit Website

Phone:

0871 231 5000

Location:

Griffin House, 40 Lever Street
Manchester
M60 6ES

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Simply Be 1 star review on 7th March 2024

Anonymous

Simply Be 1 star review on 29th June 2023

Simply Be 1 star review on 20th December 2022

Kyriaki Siampi

Simply Be 5 star review on 18th May 2022

Rel

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 lots of items damaged in transit on 2 separate occasions .. I had to contact simply be to ask where items where.. after being told to wait another 48hrs for items to arrive.. then credited back into account.. but minus the 2 postal charges £3.50 x 2.. so I’ve paid £7.00”

Helpful Report

Posted 5 years ago

“Did not inform my wife that there was an outstanding balance for three months and called us liars. Were not helpful with the matter inhand. Did not send receipts or invoices to let us know and lied about sending them out. You need to let customers know what is outstanding. Do not shop with this company”

Helpful Report

Posted 5 years ago

“They canceled one item of my order. No any reason, no any message. My order number: 5754078 at 24/11/2018 (I was notified to collect at 30/11) and collected at 1/12. I realised the item : BK465SH (0001 x PACK PYJAMAS - 24/26 - ASSORTED) was not send however there was no any information about it. no any email about it until now... Today I access to my account and the item was cancelled on 3/12. No any reason, no any email or message, nothing but only silence. The item still available and I can order again but the price is the double + delivery charge (now i need to pay £ 29.5 - I ordered for £ 13.00) I sent 4 messages on you website. Inquires 417559 / 417565 / 417571 / 417575 + 3 times on chat. I have all the print screens, names... chat transcriptions and emails. I had 7 answers completely inconsistent. No-one solve anything. Never again”

Helpful Report

Posted 5 years ago

“An Absoulute Shambles, ordered items on Sunday & paid extra for next day delivery only to be told late afternoon that they had not even been dispatched and wouldnt be delivered until the next day, received a text from the courier (hermes ) advising they would be delivered between 12 - 2 pm tues...nothing arrived, received another text advising would be delivered between 2 - 4pm Tues ....nothing arrived, called and asked to speak to a manager on both Monday & Tuesday...seems they are too busy to speak to their customers as both requests were ignored and the buck passed on to someone else...eventually manager called me back, I AM STILL WAITING FOR MY ITEMS TO BE DELIVERED AS I WRITE THIS. ( WED 15.07 PM ) not good enough simply b, if you cant cope just now God help your customers over the Christmas pressure period. Dont order anything if you are in a hurry to get it and may I add I have only used this company twice & both times have been let down with the same issues. Get your act together ...customer service is appalling”

Helpful Report

Posted 5 years ago

“The worst shopping experience in my life. The courier left my parcel on my doorstep, someone stole it. The customer service doesn't assist, I am waiting 5 days for an answer and there's no cooperation. Don't make that mistake to shop there.”

Helpful Report

Posted 5 years ago

“I am absolutely disgusted to find out that Simply Be account holders are charged interest on everything ordered from the date you place your order, even on items that are returned. I have no problem with the quality of the clothes but I do object to paying a high rate of interest to try on items of clothing from the date of order to the date they receive the returns back. This is daylight robbery my account has been paid and my account cancelled. Shame on you Simply Be”

Helpful Report

Posted 5 years ago

“Ordered shoes weeks ago - still never arrived even though they say they are on the way - too late now for what I wanted them for and asked for a refund which they can't do because I haven't returned them! They will have had my money for at least a month.”

Helpful Report

Posted 5 years ago

“Only dealing with this company has been to get a linked address removed from my credit report after a fraudster created an account with Simply Be. When calling, they disclosed the fraudsters email and telephone number and gave the impression they have a lot of accounts at the fake address given. They dont seem too bothered in resolving this and had no procedures in place when the account was open to actually verify it was me. No credit or ID check was performed on my Credit Report. Just the updated linked address. In my opnion, this is in preparation to commit further fraud now that my credit report shows that I live at this new fake address. Wanting a very prompt resolution.”

Helpful Report

Posted 5 years ago

“I am trying to order a dress for next day delivery and when I try to pay I am told it’s not until after another 3 days even though it’s clear extra charge for next day delivery. I even tried calling customer service to try deliver to store and I will collect and the answer was we can’t. What a shame. Very disappointing. Not proffestional. Not reliable”

Helpful Report

Posted 6 years ago

“Very bad customer service. Credit cancelled due to not meeting criteria and poor credit score! Just got a large mortgage with a good credit score guess the bank lied about my score then. Rude live chat Horrendous”

Helpful Report

Posted 6 years ago

“Poor customer Service”

Helpful Report

Posted 6 years ago

Simply Be is rated 2.6 based on 165 reviews