"This firm are a bunch of criminals! I returned the car more than a whole day early, when handing the keys back to a SIXT employee I asked if they would check over the car and was told NO. Two days later I received an email from that stating \u201cthere is a scratch to the bonnet 10cm long and that I should fill out a \u2018Go to webform\u2019 to help you \u2018quickly resolve matters and improve our service\u2019 \u201c at 08.20am. I did this at 10.23am and within 6 hours I got billed \u00a3850.03. They completely dismissed my response and all it done was to help them \u201cquickly\u201d is to bill me! The repair bill came from a company 220 miles from where the car is located in Southampton. They report that they will be taking the money out of my bank account within 7 days to cover the cost of a scratch that was NOT on the car when I returned it! The photos they sent of the car showed the car parked in a different location to where I had parked it, so clearly they have used the car during the 48 hour period between drop-off to the point of their accusation! I have responded to SIXT accusations with the above facts but they are simply not interested in the client or their view. They claim they have you banged to rights, they point you in the direction of the small print! The money they are claiming is more than I get for my pension in a whole month. I am an elderly gentleman and clearly being taken advantage of, this is disgraceful! At 71 years old I could really do without this truly stressful experience. I will not be using SIXT again and recommend anyone that if they are able to use someone else then please do so."

"SIXT SCAM - BEWARE - DO NOT USE\r\nWe realised the car was in a shoddy state half way into our journey when the warning light came on to tell us there was too much engine oil and it needed to be reduced, plus found out when it started raining that the drivers windscreen wiper rubber was half hanging off and didnt clear the screen so pretty dangerous and should not have been rented out in that state - we later noticed that this was listed on the damages when we picked the car up so they obviously dont fix anything even for safety of the next driver. Didnt really use the car much while we were there as we was worried it may blow up and no chance of getting much help over the Christmas holidays so kept driving it to a minumum. We returned the car to Salzburg airport before the agreed 12pm drop off time, put the key in the drop box and went up to the Sixt counter to tell them we have dropped it off and to mention the wiper and the oil warning light, the man gave us a slimy smile and said 'you will get your deposit back in a few days'. No apology for the renting us a non-safe car. 3 days later we get an email saying we have incurred an extra days rental as it was dropped off at 1.34pm and also an invoice for over 500 for a 3cm dent in the rear driver door with paint damage. The picture they sent with this was one of the dashboard where it stated it was 1.34pm (the time they checked over it - not when we dropped it off) and also a picture of a tiny black mark which they say is paint damage and would cost over \u00a3500 euros to repair, this so called dent is clearly not a dent and is a black mark roughly 0.5cm that would wipe off with a bit of soap and water and was not paint damage as the car was white so no way would Volkswagen use black primer under white paint. The previous damages also mentioned that there was a 3cm dent on the rear driver door but no sign of that one in the picture they sent and theres no way that they can say it was fixed as they didnt bother replacing a simple wiper rubber plus repairs would all be done after the car lease is up so where are all the (over 40) listed damages from that list because we never noticed any of them, the car looked brand new. The car was still dirty in their photo and there was no sign on the picture that they had even tried wiping the black mark off. Complete scam - I have seen thousands of reviews where people are being scammed in exactly the same way. Whatever you do DO NOT USE SIXT - EVER!! They need to be shut down and their staff need to learn some manners and be taught the difference between a dent and a bit of dirt. The emails from them are rude and arrogant, invoices are all in German. DO NOT USE!!!"

"Allow me to start by saying I am very displeased with my experience from renting cars through IAH airport in Houston Texas. I have had numerous go arounds and bad experiences that have been nothing less than problematic. I recently rented a car from Sixt who i did not prefer to rent from, however suppliers choice assigned me the company. I was very hesitant to rent from Sixt at the suppliers suggestion, based on the poor reviews that I had previously researched. Sixt held a $200 deposit on my American Express credit card on 10\/25. They released the deposit on 10\/30 and on the same day they sent me a seperate email stating claims damage. Furthermore, during pick up the Sixt representative was constantly trying to shove toll passes down my throat even after I told him i would only be traveling on the I10 which does not require toll fees. I also had a reservation for a uhaul that I drove the majority of my stay in Houston. For the most part ,the car had been parked as I had to move large furniture that wouldnt fit in a smaller vehicle. In addition I've had a handicap plaque card for the past four years which allows more space when parking. Furthermore i have a clean driving record of over 35 years. Getting to the meat and potatoes. I arrived to IAH a little after 4pm to depart on my 5:30pm flight. Sixt did not email me until over 13 hours after I dropped off the rental car that there was damage to the rim. Damage should have been evident sooner than 12 hours later. When i called to speak to a claims representative, she adamantly stated \"If I don't provide pictures I don't have a case\". Luckily I took pictures of the vehicle at drop off since I had a similar experience at this same airport with Hertz car rental earlier this year when they attempted to charge me $300 claiming I did not return the fob and that was later reversed upon them discovering it was their own employees fault that the fob had been misplaced. Please do your research before you rent from these car companies at IAH airport. Be very weary at IAH. The rental car companies will try to scam you. They will finesse you if they think they can. If you don't want to take my word for it, read Sixt rental car reviews on any website just like i did. DO NOT FALL FOR THE HYPE. Take heed to everyones experience and save yourself the trouble. Even if the rate is cheaper, it's a set up. That is exactly how they got me. They lower the rate to lure you in and then they attempt to scam you in the end with false excessive charges. My American Express credit card company is already on board to help investigate these false allegations.I have also filed a complaint with the BBB and the state attorney generals office. I will continue to spread my Sixt nightmare experience via word of mouth and wherever possible on the web until I am satisfied that this matter has been resolved. Sixt rental car is demanding I pay $601 within one week to satisfy this false claim. I wish I knew of a class action law suit that I could participate in. In the meantime this may end up being a small claims\/civil matter because i will not be bullied into paying for something that I did not do."

"Ive had regular car hire throughout europe for over 45 years and NEVER had this trouble before.\r\nWe pre.ordered and rented two cars from sixt at hotel luna Albufeira. \r\nEverything was fine until the final invoice arrived 3 days after my return to the UK.\r\nOne car invoice was fine, yhe second car invoice had a charge for almost \u20ac100 for fuel, despite us filling up the car and showing the full tank to Bruno, the advisor, almost 3 weeks later and 8 emails to both sixt portugal customer services (no replies whatsoever) and hotel luna desk, (1 reply, thanking me for the email) I have had no further replies or even acknowledgement of the problem. \r\nI am now having to contact my credit card company for some redress.\r\nDecent cars good initial service, but wait for the final invoice and start to fume...\r\nAvoid like the plague."

"Do not be VICTIM. \"Sixt mean Sick!\" If you rent a car from them,you're gonna headache.We rent a car from Sixt-UK for 20 days.After we had returned a car,They had a bill to charges us more about 755.75 GBP. This was a real terrible rental company in the world."

"What started out as what could have been my best rental experience ever, unfortunately ended up being my worst! Checked in and got a \"free\" upgrade. Went to get in the car and noticed some mild damage on rear bumper and the facia missing from one of the vents, but otherwise all seemed nice.. \ndidn't think to go as far as inspecting for chips in the windshield and photographing them! There was no attendant around to walk around with it even discuss the things noted. Went ahead and left in the car. Enjoyed the vehicle for 2 nights and returned it....in a massive line of cars early in the morning. Of course, again there was no attendant around. Didn't dare to leave the keys in the car, so looked for an attendant or drop box. Found a drop box at the front of all the cars and went ahead and dropped the key in and headed inside to get to our flights. After returning home, I received a notice from Sixt that they were charging me for damage done to the car i.e. chips in the windshield. Nothing ever hit the window while I had the car. Then a couple days later, I received another notice: they were claiming I lost the key. Then finally a bill...$225.60 of which most of was for loss of use. Assuming they didn't think to look in the drop KEY DROP BOX for the key! Absolutely rediculous. I will never again rent from them. Beware!!!!!"

"What started out as what could have been my best rental experience ever, unfortunately ended up being my worst! Checked in and got a \"free\" upgrade. Went to get in the car and noticed some mild damage on rear bumper and the facia missing from one of the vents, but otherwise all seemed nice.. \ndidn't think to go as far as inspecting for chips in the windshield and photographing them! There was no attendant around to walk around with it even discuss the things noted. Went ahead and left in the car. Enjoyed the vehicle for 2 nights and returned it....in a massive line of cars early in the morning. Of course, again there was no attendant around. Didn't dare to leave the keys in the car, so looked for an attendant or drop box. Found a drop box at the front of all the cars and went ahead and dropped the key in and headed inside to get to our flights. After returning home, I received a notice from Sixt that they were charging me for damage done to the car i.e. chips in the windshield. Nothing ever hit the window while I had the car. Then a couple days later, I received another notice: they were claiming I lost the key. Then finally a bill...$225.60 of which most of was for loss of use. Assuming they didn't think to look in the drop KEY DROP BOX for the key! Absolutely rediculous. I will never again rent from them. Beware!!!!!"