Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast delivery, easy accessible website.. miss the skin therapeutic products though. I will definitely shop here again :) Catherine”

Helpful Report

Posted 6 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 6 years ago

“Fast delivery , like gift bag and little Asian gift The only downside was too much packing”

Helpful Report

Posted 6 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon. Every order is important to us and we want you to feel truly special when you receive your Skincity parcel, so we always take extra care to wrap your products beautifully and thoughtfully. Gone is the excessive packaging and hard-to-recycle padding. Instead, orders sent with our signature wrapping experience will receive our recyclable Skincity tote bag to protect and cushion your products in transit. Every signature wrapping order also includes a make-up bag, a free sample, a copy of Skin Health Magazine (where possible) and one of our Kokeshis. We do have a Basic Wrapping option on checkout, we hope that you enjoy your products and look forward to welcoming you back soon!

Posted 6 years ago

“Excellent delivery and cheaper than other retailers for Dermalogica products. Would definitely recommend!”

Helpful Report

Posted 6 years ago

Thank you for rating the Skincity site 5 stars and recommending our offers and our store. We hope that you enjoy your products and look forward to welcoming you back soon.

Posted 6 years ago

“I love Skincity, such a great company and have a wide range of products! The packaging is really great all recycable and have options for basic.. Will be recommending to all my friends.”

Helpful Report

Posted 6 years ago

We are really pleased that you enjoy shopping with us. Thank you for recommending our offers and our store. We hope that you enjoy your products and look forward to welcoming you back soon.

Posted 6 years ago

“I am super impressed with Skin City - they have great products in stock and their service is excellent”

Helpful Report

Posted 6 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 6 years ago

“Delivered on a Saturday morning ... quick and easy to use. Will definitely purchase from Skincity again”

Helpful Report

Posted 6 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 6 years ago

“The delivers was nicely packed and loved the gift”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 6 years ago

“Amazing. Service!!”

Helpful Report

Posted 6 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 6 years ago

“Great service, my order cam next day as promised & no extra postal charges + receiving a Kokeshi is a beautiful little touch 😊”

Helpful Report

Posted 6 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 6 years ago

“Excellent service.”

Helpful Report

Posted 6 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 6 years ago

“Website is easy to access. Delivery of purchase was very prompt. I’ve started using the product and it’s pleasant to use.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 6 years ago

“Excellent customer service- fast and efficient, highly recommended”

Helpful Report

Posted 6 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 6 years ago

“Very efficient, thank you.”

Helpful Report

Posted 6 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 6 years ago

“Impressed with the service and little free gifts. Thank you”

Helpful Report

Posted 6 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 6 years ago

“Excellent service Excellent packaged Arrived on time no issues”

Helpful Report

Posted 6 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 6 years ago

“Fast delivery, cool package and great website”

Helpful Report

Posted 6 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 6 years ago

“Best online shopping”

Helpful Report

Posted 6 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 6 years ago

“Very polite and helpful. Good service”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 6 years ago

“Excellent service, products beautifully wrapped”

Helpful Report

Posted 6 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 6 years ago

“Excellent shampoo;)”

Helpful Report

Posted 6 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 6 years ago

Skincity is rated 4.9 based on 9,655 reviews