Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,655 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,655 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

Write Your review

Tell us how Skincity made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Skincity 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is always fab. I bought a product for a friends birthday and they included a message for me. I love buying gifts from here because the Kokeshi’s they include always go down so well with the recipients.”

Helpful Report

Posted 3 years ago

“Excell Service and quick delivery, very pleased”

Helpful Report

Posted 3 years ago

“First time ordering from Skincity and I am very impressed. My order arrived next day which was brilliant. Items nicely packed with a little free sample. Great selection of items that I couldn’t find anywhere else. Would be better if they did BlueLightCard discount, or student discount like other beauty/make up sites. Although I have seem they do some discounts on selected items occasionally, just unfortunately not on things I wanted!”

Helpful Report

Posted 3 years ago

“Excellent service. Was dispatched avd received within 2 days!”

Helpful Report

Posted 3 years ago

“very efficient and love the free gifts and sustainable packaging. Very impressive, thank you”

Helpful Report

Posted 3 years ago

“Everything about Skincity, from the products to the website to the delivery is fab! They somehow seem to have the best prices on the market too and their customer care team are excellent.”

Helpful Report

Posted 3 years ago

“Exactly what I needed and fast delivery”

Helpful Report

Posted 3 years ago

“Excellent ,quickly delivered...all you need..”

Helpful Report

Posted 3 years ago

“Great service arrived as expected and really packaged well , you can tell care taken with this”

Helpful Report

Posted 3 years ago

“Excellent seevice”

Helpful Report

Posted 3 years ago

“I love the products I get from Skincity and they also come at very competitive prices. The products normally arrive within a few days. I am a happy customer.”

Helpful Report

Posted 3 years ago

“Very quick postage, packaged beautifully and delighted with the product too. Would definitely order from this company again.”

Helpful Report

Posted 3 years ago

“Very fast delivery with regular updates on progress”

Helpful Report

Posted 3 years ago

“Excellent product so far but not used long enough to make a long term comment. Arrived early and well packaged.”

Helpful Report

Posted 3 years ago

“Great experience. Received everything promptly and the kokeshi I got is the cutest little gift. I can’t wait to order more so I can get another one!”

Helpful Report

Posted 3 years ago

“Great! Highly recommend!”

Helpful Report

Posted 3 years ago

“I recently purchased NeoStrata Renewal Cream which I have used now for a number of years. It is wonderful (I use it at night) and it is so kind to my skin. I have a fairly sensitive and slightly dry skin and it is perfect because as soon as I put it on it feels so comfortable. I have also recently bought NeoStrata Bionic Face Cream which goes on after the Renewal Cream and together it is superb. I also bought the NeoStrata Triple Firming Neck Cream which is tremendously smooth and comfortable to wear. I love Skin City products they are fantastic.”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Amazing product and company. Xx”

Skincity 5 star review on 10th January 2021

Helpful Report

Posted 3 years ago

“No complaints and fast delivery. I also had a query about a product and Robyn was quick and helpful in her response. I would purchase from this company again.”

Helpful Report

Posted 3 years ago

Skincity is rated 4.9 based on 9,655 reviews