Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,656 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service and straight forward ordering process. Prompt delivery . Also pleased with lip product”

Helpful Report

Posted 7 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 7 years ago

“Web site easy to use, product arrived in good time, presentation of product was lovely”

Helpful Report

Posted 7 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 7 years ago

“I loved the free postage. Package arrived a day after ordering. The product was presented and packaged immaculately. Really impressed and will definitely use again. Thank you.”

Helpful Report

Posted 7 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 7 years ago

“loved the packaging which I felt was very personal and the little china doll. A really lovely touch. will be using you again”

Helpful Report

Posted 7 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 7 years ago

“Always prompt delivery and good prices.”

Helpful Report

Posted 7 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 7 years ago

“All products are great”

Helpful Report

Posted 7 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 7 years ago

“Good fast service”

Helpful Report

Posted 7 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 7 years ago

“Great service. Terrible product . Would never buy any James Reid tan products again. But would use site again.”

Helpful Report

Posted 7 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon. Someone from our customer care team will be in touch shortly. With love, Skincity.

Posted 7 years ago

“Great free gifts.”

Helpful Report

Posted 7 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 7 years ago

“Fast delivery, good communication.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 7 years ago

“Great products, affordable & quick delivery. Overall excellent service”

Helpful Report

Posted 7 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 7 years ago

“This is my first time buying from Skincity and certainly won’t be my last! First of all I got a discount code that made my item cheaper than I could find anywhere else, secondly I got a lovely surprise Japanese gift and lastly I got a free sample! I was really impressed. Thank you!”

Helpful Report

Posted 7 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 7 years ago

“I was very impressed by the packaging and how quickly it arrived.”

Helpful Report

Posted 7 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 7 years ago

“love the product, love your customer service and speedy delivery. if every online shopping could be that easy!”

Helpful Report

Posted 7 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 7 years ago

“Love the fact it’s all nicely packaged and very reasonable prices in my skincare range, but don’t really want the wooden dolls as a free gift! Would rather a sample of another skin product.”

Helpful Report

Posted 7 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 7 years ago

“Excellent in all respects”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 7 years ago

“Brilliant in all ways. Quick despatch, excellent packaging with a little gift inside. It was a total pleasure to shop with a company who believe in the old fashioned virtues of keeping the customer happy and making him feel valued.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 7 years ago

“Great servvice”

Helpful Report

Posted 7 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 7 years ago

“I love the product and it arrived promptly but unfortunately the bottom of the packaging was broken, luckily not enough to affect the product and I can still use it fine”

Helpful Report

Posted 7 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star! Someone from our customer care team will be in touch shortly. With love, Skincity.

Posted 7 years ago

“Managed to find products that others don't sell - bonus! Quick delivery. Parcel arrived beautifully wrapped up. Will be coming back!”

Helpful Report

Posted 7 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 7 years ago

Skincity is rated 4.9 based on 9,656 reviews