Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,656 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When my products arrived one of my items wouldn't work and I couldn't get the cream out of the dispenser. I contacted customer services and Laura was extremely helpful and provided advice on how to get my moisteruizer back working again”

Helpful Report

Posted 7 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 7 years ago

“Fast efficient service, one of the best for online orders”

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Posted 7 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 7 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 7 years ago

“I was happy with the fast delivery and the products so far, feel really good. My skin is glowing. I'm only a short while in so we will have to see the longer term affects.”

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Posted 7 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 7 years ago

“I love Skin City! Always have good prices and deals on the products I order compared to other sites. Delivery is pronto so no waiting around for my delivery. I also received a lovely gift bag / pouch which was a beautiful surprise and the free samples are always awesome for trying out new products. Thanks Skin City for being an amazing online shopping site with impeccable good customer service. Highly recommend to others x”

Helpful Report

Posted 7 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for recommending our offers, our store and for taking the time to complete a review, we hope to welcome you back soon.

Posted 7 years ago

“Excellent service.Good communication about delivery and well packaged. Arrived on time.”

Helpful Report

Posted 7 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 7 years ago

“Great and quick service, knowledgeable staff and happy to advise!”

Helpful Report

Posted 7 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 7 years ago

“At first products look expensive but they are of such good quality that you only need a little each time. Which means they last many months. I also loved the packaging which can be recycled either in the recycle bin or for a present for someone else. Lastly, I cried a teeny bit when I found my little wooden doll..what a lovely touch.”

Helpful Report

Posted 7 years ago

It’s important to everyone at Skincity that our customers have a pleasant and fuss free shopping experience, thank you for taking the time to review our site. We hope that you enjoy your products and look forward to welcoming you back to the site soon.

Posted 7 years ago

“Speedy prompt delivery of fine quality items!”

Helpful Report

Posted 7 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 7 years ago

“Good range of products, Great service ! Fast delivery.”

Helpful Report

Posted 7 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 7 years ago

“V quick postage. Only thing I'd change would be to opt out of the extra packaging and kokeshi. It's lovely but I've ended up with loads of washbags/tote bags and kokeshi.”

Helpful Report

Posted 7 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star! Good news, we will be introducing a basic packaging option on our website by the end of the year to give customers a choice of which packaging the would like. Someone from our customer care team will be in touch shortly. With love, Skincity.

Posted 7 years ago

“Really quick service and good prices”

Helpful Report

Posted 7 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 7 years ago

“Very helpful on the phone, quick delivery, beautiful packaging and even got a little present ☺️”

Helpful Report

Posted 7 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 7 years ago

“Quick service and easy to use”

Helpful Report

Posted 7 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 7 years ago

“I love love love love this website !!! Absolutely love it. I order my sun cream from here all the times and my other facial products and it's never disappointed me :) I already can't wait to purchase my next item! :)”

Helpful Report

Posted 7 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 7 years ago

“Delivery was quick and nicely packed. I have just started using the products ordered yesterday but the texture seems great. Very satisfied.”

Helpful Report

Posted 7 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 7 years ago

“Brilliant customer service, very fast shipping and my item was packaged very well. Will be riding from them again”

Helpful Report

Posted 7 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 7 years ago

“Amazing service and lots of freebies”

Helpful Report

Posted 7 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 7 years ago

“Very speedy delivery and good prices. Could have done without the mass of packaging, fripperies, and little doll thing that just go straight into the recycling. Keep it simple.”

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Posted 7 years ago

“I live in Denmark, and as always it is a fast and correct delivery.”

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Posted 7 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 7 years ago

“quick delivery, good service, beautiful pacjaging I also got a gift.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 7 years ago

Skincity is rated 4.9 based on 9,656 reviews