Skincity Reviews

Name: Skincity
Rating: 4.91

4.9 Rating 9,656 Reviews

99 %

of reviewers recommend Skincity

4.9

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0148338

Email:

enquiries@skincity.co.uk

Location:

Skincity UK, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington
WA4 4DW

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Skincity 5 star review on 28th January 2021

Annabel Smith

Skincity 5 star review on 27th January 2021

Ana Albu

Skincity 5 star review on 25th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have already ordered quite a few products from Skincity and am absolutely delighted with them all. I am very impressed with the Customer Service at Skincity as they are so extremely helpful and have a tremendous knowledge of skincare products. I am a great fan of this company and shall continue to order al my skincare items from Skincity.”

Helpful Report

Posted 7 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 7 years ago

“Top Service! 5x*****”

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Posted 7 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 7 years ago

“perfect service!”

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Posted 7 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 7 years ago

“First time I have ordered but it certainly won't be the last!”

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Posted 7 years ago

We really love to hear from our customers. Thank you for taking the time to review us, and thanks for leaving such great comments.

Posted 7 years ago

“We really appreciate the elegance of packaging and nice gift. Thanks”

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Posted 7 years ago

Thank you for giving Skincity a great 5 star rating. We hope to welcome you back to the site again soon.

Posted 7 years ago

“excellent service”

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Posted 7 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 7 years ago

“Product as expected. Lovely packaging.”

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Posted 7 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 7 years ago

“HI I received the wrong product and initially gave a poor review. Since then Skin City have quickly replied and are remedying the situation so I am now changing my review based on good Customer Service.”

Helpful Report

Posted 7 years ago

Thank you for completing our online review. We are so pleased to hear that you enjoyed your experience, we hope that next time you shop with us we can earn that extra star!

Posted 7 years ago

“I was very pleased with the service from Skincity, my products arrived quickly and in good order. Thank you.”

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Posted 7 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 7 years ago

“Happy to have received a discount on my products. I was nicely surprised when I get my parcel. The products were nicely wrapped and there were few little free gifts inside . I gave the little Japanese doll to my daughter (sorry I forgot the name). I will order again on Skincity website .”

Helpful Report

Posted 7 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 7 years ago

“Lovely packaging. Many extra small gifts. Quick delivery.”

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Posted 7 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 7 years ago

“Excellent products and service.”

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Posted 7 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 7 years ago

“Goods arrived świftly and packages up beautifully”

Helpful Report

Posted 7 years ago

We are really grateful for your review and for your custom. We look forward to welcoming you back to the site soon.

Posted 7 years ago

“I've got what I and expected”

Helpful Report

Posted 7 years ago

We really appreciate you taking the time to review us. We hope you enjoy using your products.

Posted 7 years ago

“Perfect attention, a pleasure to buy on your page. We will see us again!!”

Helpful Report

Posted 7 years ago

It’s always great to hear from our customers, especially when they have had such a pleasant experience. Thank you for taking the time to complete a review, we hope to welcome you back soon.

Posted 7 years ago

“Quick delivery, product packaged nicely.”

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Posted 7 years ago

Thank you for rating the Skincity site 5 stars. We hope to welcome you back again soon.

Posted 7 years ago

“A very pleasant opening experience. Surprises all the way. Thank you for going the extra mile Skincity. I will definitely be purchasing from you again. Love the Kokeshi doll ! Don’t like the bags though sorry I threw mine away.”

Helpful Report

Posted 7 years ago

It’s important to everyone at Skincity that our customers have a pleasant and fuss free shopping experience, thank you for taking the time to review our site. We hope that you enjoy your products and look forward to welcoming you back to the site soon.

Posted 7 years ago

“Easy website. Genuine products great delivery service and well packaged”

Helpful Report

Posted 7 years ago

Thank you for taking the time to complete our customer satisfaction survey. It’s great to hear that we did so well with your order and look forward to welcoming you back to Skincity soon.

Posted 7 years ago

“Great skin products, fast delivery.”

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Posted 7 years ago

Thank you for taking the time to review our services. We are glad you enjoyed your shopping experience and hope to welcome you back soon.

Posted 7 years ago

“Highly recommend! Customer service swiftly resolved my address issue. Received item next day. Packaging and free gifts were a pleasant surprise. Will use again!”

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Posted 7 years ago

Thank you for taking the time to review our site. We hope to welcome you back again soon.

Posted 7 years ago

Skincity is rated 4.9 based on 9,656 reviews