“We gifted our daughter a tandem jump for her 18th birthday and everything was great on the day at the Rockingham Drop Zone. However my daughter paid for the photo and video package herself and she is yet to receive any photos or video. Since I first called to follow up, now on a daily basis, we have received excuse after excuse and promises of it being sent out ‘today’. It has now been 10 days since my daughter jumped. We are starting to think there are no photos or video! I can’t even visit the Rockingham Office as we live four hours away and run a small business. Her great experience has now become quite disappointing and frustrating to say the least!”
“Very professional and friendly team made the experience easy and exciting. Their communication was excellent throughout the process. Yarra Valley location was awesome. If you are looking for a skydiving experience I recommend Skydive Australia.”
“Skydive Australia was one of the most memorable experiences of our life. They were professional, personable and quite experienced in their trade, they made us feel comfortable and relaxed. I jumped with Damien (Damo), and my sister jumped with Brent. They were awesome; thumbs up and thank you. 👍🏾😊”
“The company are charging me more money for my dive, even though it has been cancelled twice due to weather. Apparently they'll honour Red Balloon vouchers, but when you book direct?? They ask for more money?? I have asked if it is cancelled a third time, they will do a 'partial refund' so nearly $800 for two dives, that was supposed to be for my 50th, has turned into a really negative experience and perhaps costing me over $200 for NOTHING! Try a different company!”
Hi Sarah,
Thanks for taking out time to leave us your review - we appreciate it. Unfortunately, we offer a very weather-dependent activity and sometimes despite the weather looking perfect on the ground, it can be very different at 15,000ft in the air.
We are disappointed to hear that your experience was less than what we aim to deliver. If you would like to discuss this further, please send us an email at feedback@skydive.com.au.
Blue skies,
The Skydive Australia crew
“The staff are brilliant, put you right at ease. Mike was my tandem instructor and he was amazing. HILLARIOUS, yet still managed to put me at total ease. Very professional and the view an amazing bonus”
“My skydive was the best day of my life! My instructor Tony was amazing and made me feel super comfortable during the entire experience. Can’t wait to jump again!”
