Skyline Taxis222111 Reviews

Name: Skyline Taxis222111
Rating: 1.95

2.0 Rating 102 Reviews

24 %

of reviewers recommend Skyline Taxis222111

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Metrics

2.0

Based on 102 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 5%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Skyline Taxis222111 1 star review on 2nd June 2022

Anonymous

Skyline Taxis222111 5 star review on 10th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fraud and incompetent driver who drove past me but claimed the fare at destination. Had to order new taxi. Called admin department three times and send email all ignored. Claimed on credit card as fraud.”

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Posted 1 year ago

“This Service is absolutely disgraceful 40 minutes late and a awful driver with a bad attitude who can’t follow simple instructions do NOT use this service”

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Posted 2 years ago

“Booked a taxi for 0530. Chased twice and lied to that taxi was on the way. Taxi despatched at 0550 but then he turned around en route to my house”

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Posted 2 years ago

“An absolute disgrace people should avoid this rip off company they just charged my daughter well above the cab fair they see her as an easy target because she has special needs and so does her daughter that was with her ,please do not use theses ,they should be closed down”

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Posted 2 years ago

“Disgusting service. Try to rip customers off. Charge you when the car isn't moving and the meter is moving up very very quickly. I asked the driver to stop the car so I could pay and order another taxi from a different taxi service and he would not stop the car. I said that I would pay the meter amount and want to get out but would not stop. He said he would charge the price I normally charge from a different taxi company. Avoid this company!!!!!!”

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Posted 2 years ago

“Poor timekeeping, drivers who don't know the area and rip off pricing. Rates are hard to keep a handle on with extra for mornings, extra for evenings, extra for Fridays, Saturdays and Sundays and charged triple time on Christmas eve during the day and didn't even tell me when I booked the cab! Vile company that bought all the local competition, closed their businesses and then started price gauging because they had no local competitor left and could get away with it! Would be cheaper to use a black cab than these con artists!”

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Posted 2 years ago

“Only Taxi firm in MK. Left me on hold for 10mins when I asked for a quote to get there. Don't answer the phone/leave a message when I want to get home. That's what happens when there is 1 taxi firm that rules MK. Because they can ((👊))”

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Posted 2 years ago

“Driver did not pull up to the house, despite my wife using a walking stick, so not arriving to the address it was booked for. The meter was started before we got into the cab, and was already on £6.10; the driver said it was Christmas increased fare, but it was more than twice the normal starting fare, and we had no pre warning of this when we phoned up to book. Appauling and daylight robbery!”

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Posted 2 years ago

“Been spending 100per week on taxi in/out of work for months, service has become appealing, waiting half an hour or more each morning and evening and often late for work due to poor service. No one answers phone, morning fair has gone up. Spent a fortune using this company. Customer respect is broken. Money grabbing company that has no respect for customers or driver's.”

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Posted 2 years ago

“Skyline used to be reliable. They shouldn't confirm pre-bookings if they don't have enough drivers or can't plan or manage the bookings they have. After waiting 30 mins for my pre-booked taxi, with the app saying "searching for a driver" and no-one answering their phone, I drove instead. You've just lost a regular customer!”

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Posted 2 years ago

“I booked a taxi for 10.15 on Saturday night, to include my 7 year old and my dad at 79. Waited until 10.30 and I called them, I suggested that if we were 15 mins late the cab would charge us so we should get a discount from our fare. The controller put me onto a manager who said because I was rude he was cancelling our taxi and sounded really pleased with himself after I told him not to cancel it. I told him I’ll be leaving a bad review but he couldn’t care less. We all had to walk home very cold and damp as no other taxis available. Avoid. Rude and arrogant.”

Helpful Report

Posted 2 years ago

“Ordered taxi got charged 2 pounds extra so I called to query this and operator said from Friday to Sunday is 2; pounds extra I asked why customers where not notified of this and she replied because we haven't notified any customers I replied do you not think customers have the right to know and all she could say was I can forward you to another controller. So customers beware it's 5.50 when you get in a taxi instead of the normal 3.50.how disgusting can't even let their customers know”

Helpful Report

Posted 2 years ago

“Absolutely discusting service. Today skyline lost a long term customer. I ordered a taxi for my disabled mother and her medium dog today and am told by skyline that they are happy to take dogs and it’s not a problem. The taxi driver arrives opens the window and says I don’t take dogs then starts to drive off before we can speak. I call the company back up and I am transferred to a person who apologises and says she will get another taxi sent and will make sure the driver is aware we have a dog. The second driver arrives again opens the window and says I don’t take dogs and drives off before we can even open our mouths to respond. I call again and am passed through to this extremely rude woman who firstly does not apologise and is not empathetic in anyway, I proceed to tell them what we have just gone through and mention my mother’s disabled and has just had to walk out the house and down the yard twice. She laughs and says ‘what has your mothers disability got to do with anything’ and then proceeds to laugh when we ask for a discounted trip and advises, while laughing over the phone that we will need to pay full price and it’s not the company’s fault that the taxi drivers do not read their notes. Absolutely disgusting behaviour, if anyone in my workplace acted anywhere near how these two taxi drivers and women acted they would have been fired for gross misconduct. Probably not going to be the case with skyline. Never again shall I order from them and I recommend you don’t waste your time as it seems near on all of them have a rude and disgusting attitude.”

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Posted 2 years ago

“Have been using skyline for a number of years and to be honest have never been disappointed until this evening. Booked a taxi to take me home from work. Was waiting outside the office before the time it was booked for and before it arrived. The driver was really rude, stated he had called me 3 times...why? Tried to explain that I can't have my phone on at work. He wasn't interested, then drove like Louis Hamilton at Silverstone. So not impressed. Think it's tiime to change the taxi company I use a minimum of 5 times a week, if not more”

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Posted 2 years ago

“Needed to take my sick dog to vets and my preferred cab company refused even when I begged. I called skyline and they sent a very helpful driver who even carried my dog into the vets for me.. nothing was a trouble for this driver.”

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Posted 2 years ago

“Left my phone and wallet in the taxi and the driver brought it to my door before i even knew it was missing. GREAT PROFESSIONAL SERVICE”

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Posted 2 years ago

Skyline Taxis222111 is rated 2.0 based on 102 reviews