“I'd like to express my heartfelt appreciation to Steven Belvedere at the Sleep Factory store. Sleep Factory has been in business for 46 years. Its unique trait is to exclusively focus on the best customer service .
I am as what they say a "difficult and picky" buyer. . To say the least. I tend to ask many questions, I change my mind and at times doubt my own decisions.
I have sciatica, at the age of 52 I started limping because of this condition. I realized that a quality mattress is what may solve my health issues and alleviate my backache .
I purchased a high quality King Edward collection mattress - luxury firm- with a Eurotop for more support. It has a latex layer as well, which provides an incredibly cooling effect. The mattress seemed firm at first. After 4 weeks of sleeping on it - I am not limping anymore!!
The mattress delivery was free of charge, seamless and timely.
Steven is a diplomatic, caring, attentive salesman. He listens to each customer. The mattresses are made in Canada.
I recommend coming to the store and checking the mattresses out. The quality is superb. There is a mattress for each needs and budget. There are frequent special deals and discounts, too. Don't just check the website - do visit the store directly.
I am amazed by the quality of service and a unique personalized approach. Thank you from the bottom of my heart.”
“I am thrilled with the service that Sergio from the Brampton/Woodbridge store provided. I was looking for a mattress for my elderly mother and called the store. He was so pleasant to deal with, made a recommendation and then delivered the mattress to her. The world would be a better place with people like Sergio.
Thanks so much.”
“My bed was very reasonable, is ultra comfortable, and the service is second to none, I had a small problem with the headboard, but was sorted immediately by Zahir, who was most helpful and very polite. I wish all trades people were as efficient. Thank you.”
“Absolutely delighted with the products, king, queen and double mattress, price and delivery. Will definitely use your company again and will recommend to others. Thank you.”
“The whole experience surpassed my expectations ❤️ From the point of ordering, communication, delivery and after sales… I can’t fault them!
My items were fantastic and I am so happy with everything. The company are so professional and kind and I will buy more items from this company only. Thank you for everything❤️”
“The mattress arrived on time and well packaged. It was as described. The pocket springs with the meory foam top is soft but supportive and good value for money. Service and value, well done. Will use again.”
“Very pleased with the bed very good mattress for the money and quick and efficient delivery service.
I've bought 2 off them now and would definitely use again.
Thanks”
“I bought a bed through wowcher. I’ve read a lot a bad reviews AFTER buying it so I was dredding it coming. It arrived within the time slot given. The driver was polite. The bed is beautiful. I was looking to buy one just like it but almost double the price. The mattress is comfortable. I have no complaints what so ever. I would happily recommend. 🙂”
