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Small Engine Warehouse Reviews

4.8 Rating 1,531 Reviews
94 %
of reviewers recommend Small Engine Warehouse
4.8
Based on 1,531 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Small Engine Warehouse Reviews
It was good to actually talk to a sales rep. I replaced a Tecumseh engine on a 50+ year old John Deere garden tiller with a new 6 1/2 horse Briggs. Very well pleased with results. I would purchase from you again in a heartbeat.
Helpful Report
Posted 1 year ago
Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We sincerely appreciate your support and kind feedback. We are thrilled to hear that you had a positive experience with our sales representative and that you were able to successfully replace the Tecumseh engine on your John Deere garden tiller with a new 6 1/2 horse Briggs engine. It brings us great joy to know that you are very pleased with the results. We are humbled by your trust in us and we assure you that we will continue to maintain the high standards that led to your satisfaction. We would be absolutely delighted to serve you again in the future, as providing excellent products and outstanding customer service is of utmost importance to us. Thank you again for choosing Small Engine Warehouse. We look forward to assisting you with any future needs you may have. Best regards
Posted 1 year ago
Had a minor glitch making an online order. I called them. A very nice lady answered the phone and quickly got my order taking care of. Plus, received my order quickly. This is a great company to do business with. I’ve been ordering parts from them for years. Now, I just need to move out of California to get away from our state’s stupid laws and continue to use small engines. Thank you Small Engine Warehouse for years of taking care of those who enjoy repairing small engines!
Helpful Report
Posted 1 year ago
Dear Frank, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service team. We are committed to providing quick and efficient service to our valued customers, and we're elated that we could assist you with your online order glitch. It's truly heartwarming to hear that you have been a loyal customer of ours for years. Your support means the world to us, and we're grateful to have been able to take care of you and provide the parts you need for your small engine repairs. We understand your frustrations with your state's laws, and although we can't change those circumstances, we will always be here to support and serve you to the best of our abilities. Our team looks forward to continuing to serve you even if you move out of California. Once again, thank you for choosing Small Engine Warehouse and for taking the time to share your positive experience with us. We are incredibly grateful for customers like you. Warm regards
Posted 1 year ago
A 1 Service Great communications Fast Fast Service
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Posted 1 year ago
Dear Maurice, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We truly appreciate your kind words and support. Your positive feedback means the world to us. "A 1 Service - Great communications - Fast Fast Service" - We couldn't be more thrilled to hear that you had a seamless experience with us. Our team works diligently to provide excellent service, efficient communication, and prompt delivery. It's fantastic to know that we were able to meet your expectations. Once again, we're incredibly grateful for your kind review and your trust in Small Engine Warehouse. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We'll be more than happy to serve you again. Best regards
Posted 1 year ago
Excellent service and speed the delivery.
Helpful Report
Posted 1 year ago
Dear Leon, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're especially pleased to hear that you found our service excellent and the delivery speed impressive. Your satisfaction is our top priority, and we constantly strive to provide the best customer experience possible. Once again, thank you for your amazing review. We look forward to serving you again in the future! Best regards
Posted 1 year ago
When you call, you get an actual person with knowledge about B&S engines. Was able to place an engine order in 10 minutes and have it delivered across the coutry in less than a week. 5 stars! Thank you
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Posted 1 year ago
Dear Brian, Thank you so much for giving Small Engine Warehouse a 5-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience. We are especially glad that you found our customer service team helpful and knowledgeable about Briggs & Stratton engines. Providing excellent support is one of our top priorities, and we are delighted to know that our representative was able to assist you so efficiently. It's fantastic to hear that you were able to place an engine order within just 10 minutes and have it delivered to the other side of the country in less than a week. We strive to provide a fast and reliable delivery service, and we are thrilled that we met your expectations. Thank you once again for your kind words and for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards
Posted 1 year ago
Ordered my engine late on a Thursday afternoon and it was on my front step Saturday morning. I don't know how it got here so quickly using standard shipping it surely must have been shipped immediatly after I placed my order. Exactly what I ordered and needed great service.
Helpful Report
Posted 1 year ago
Dear William, Thank you so much for your outstanding 5-star rating and for taking the time to share your positive experience with Small Engine Warehouse! We truly appreciate your kind support. We are thrilled to hear that your engine arrived promptly, just as you ordered and needed. Our team works diligently to ensure that orders are processed and shipped swiftly, even with standard shipping. It's fantastic to know that our efforts have left you satisfied with our service. Once again, we are grateful for your feedback and for choosing Small Engine Warehouse. If you have any further needs or questions, please don't hesitate to reach out. We're always here to assist you! Best regards
Posted 1 year ago
My 18 HP Briggs and Stratton Vanguard Engine (356447-0080-G1) was shipped fast (UPS delivered in 4 days). The technical help I received from sales representative Kurt Echelbarger was very helpful in making the overall installation process and final fitment (involved swapping out some componets from the old engine to the new) into my 31 year old 1641 Cub Cadet Garden Tractor very smooth. The new engine started with no problems.
Small Engine Warehouse 5 star review on 4th April 2024 Small Engine Warehouse 5 star review on 4th April 2024
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Posted 1 year ago
Thank you so much, Louis, for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted that your 18 HP Briggs and Stratton Vanguard Engine arrived quickly, thanks to UPS, and that it exceeded your expectations. It's wonderful to hear that our sales representative, Kurt Echelbarger, provided you with excellent technical help, making the installation process and fitment of the new engine into your 31-year-old 1641 Cub Cadet Garden Tractor a breeze. We're glad to know that the engine started without any issues as well. Thank you for choosing Small Engine Warehouse, and we look forward to serving you again in the future!
Posted 1 year ago
Ordered on line and received parts ìn timely manner satisfied
Helpful Report
Posted 1 year ago
Thank you so much for giving Small Engine Warehouse a 5-star rating! We are thrilled to hear that you had a positive experience with us. We greatly appreciate your feedback and are delighted to know that our prompt delivery of parts met your expectations. Customer satisfaction is our top priority, and we are glad that we could provide a timely service that left you satisfied. Once again, thank you for choosing Small Engine Warehouse for your needs. We look forward to serving you again in the future. Best regards
Posted 1 year ago
it could not be hooked on the bottom where the belt goes, mine is 1 1/2 long and 7/8 of anchor, the original of the machine is 1 inch and 3 long and the part where it hooks with the plate of the machine brings 3 part screw, And yours doesn't have it in a screw, there's only the hole without a thread, I don't know what I'll do with it yet
Helpful Report
Posted 1 year ago
Dear Clifford, Thank you so much for taking the time to give Small Engine Warehouse a 5-star rating. We truly appreciate your support and are thrilled to hear that you had a positive experience with our products. We also value your feedback regarding the specific issue you encountered with the belt hook on our product. We apologize for any inconvenience caused and understand that it can be frustrating when something doesn't meet your expectations. Our team is here to assist you in finding a solution. Please don't hesitate to reach out to our customer service department so that we can address this concern promptly and provide you with the necessary assistance. We want to ensure your complete satisfaction and find a resolution that works for you. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best Regards
Posted 1 year ago
I contacted Seth in a panic of a replacement engine for my lawn tractor and he eased my worry within 10 minutes .I ordered the engine on a Wednesday and when I got home from work on Friday ( of the same week) , the engine was sitting on my carport .amazingly fast shipment !! Thank you Seth for your great support.
Helpful Report
Posted 1 year ago
Dear John, Thank you so much for your outstanding 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that we were able to meet your expectations. We are especially grateful for your kind words about Seth, our dedicated team member. We understand that needing a replacement engine for your lawn tractor can be a cause for panic, but we're glad Seth was able to ease your worries within just 10 minutes. Moreover, we're delighted to know that our fast and efficient shipping exceeded your expectations. It's always our aim to provide a seamless experience for our customers, and we're glad to hear that the engine arrived astonishingly fast, just in time for your weekend plans. Once again, thank you for choosing Small Engine Warehouse and for sharing your positive experience. We truly value your business and look forward to serving you again in the future. Best regards
Posted 1 year ago
Great price and quick shipping
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Posted 1 year ago
Dear Allen, Thank you so much for leaving us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with Small Engine Warehouse. We take pride in providing our customers with great prices and quick shipping, and we're glad to know that this was reflected in your order. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your support! Best regards
Posted 1 year ago
The salesman Robert was extremely helpful, the engine was a perfect match for mine. The price was phenomenal, Shipping was extremely fast It arrived two days after it was ordered. Took less than two hours to install and runs absolutely perfect. 1000 percent would recommend SEW for your needs!
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Posted 1 year ago
Dear Clint, Thank you so much for taking the time to leave us a glowing 5-star review for Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear about your exceptional experience. We're delighted to know that our salesman, Robert, provided you with extremely helpful service and found the perfect engine that matched yours. It's also fantastic to hear that you were pleased with the phenomenal price and extremely fast shipping. We're glad to have delivered your order just two days after it was placed! Moreover, we're thrilled that the installation process took less than two hours and that the engine runs absolutely perfect. Your recommendation means a lot to us, and we are grateful for your trust in Small Engine Warehouse. Thank you again for choosing us as your go-to source for your engine needs. We look forward to serving you in the future! Best regards
Posted 1 year ago
Happy with delivery time and service and very helpful
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Posted 1 year ago
Dear Antonio, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate it. We are thrilled to hear that you are happy with our delivery time and service. Our team works diligently to ensure a smooth and prompt delivery experience for every customer. It is also wonderful to know that we were able to provide the assistance you needed. Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you again for choosing Small Engine Warehouse. We look forward to serving you again in the future. Best regards
Posted 1 year ago
Engine arrived to my house quickly. It was the exact replacment. Started right up no issues!!
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Posted 1 year ago
Dear Thomas, Thank you so much for taking the time to rate Small Engine Warehouse with 5 stars! We truly appreciate your glowing feedback. We are thrilled to hear that your engine arrived promptly and was the perfect replacement you were looking for. It's great to know that it started right up without any issues. Your satisfaction is our top priority, and your positive experience motivates us to continue delivering excellent service to all our valued customers. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you once again for your fantastic rating and kind words. We look forward to serving you in the future. Best regards
Posted 1 year ago
Great service a lot of help !!!!!
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Posted 1 year ago
Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us. It's always our goal to provide great service and be of tremendous help to our valued customers like you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing Small Engine Warehouse!
Posted 1 year ago
True they was very helpful in looking up the parts that I exactly needed and assisted me with ordering and shipping.
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Posted 1 year ago
Dear John, Thank you so much for leaving a 5-star rating for Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. True, our team is dedicated to providing excellent service and we are glad to hear that they were able to assist you in looking up the parts you needed and helped you with the ordering and shipping process. We strive to go above and beyond to ensure our customers find exactly what they are looking for. Thank you once again for choosing Small Engine Warehouse. Should you have any further needs or questions, please don't hesitate to reach out. We're here to help! Warm regards
Posted 1 year ago
It would be a 5 made it easy answered all questions help to get motor I needed thanks
Helpful Report
Posted 1 year ago
Dear Hal, Thank you so much for your 5-star rating of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that we made it easy for you to find the motor you needed. Our team is always here to answer any questions you may have and provide the help you need. Thank you once again for choosing Small Engine Warehouse! Best regards
Posted 1 year ago
Great service fast delivery
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Posted 1 year ago
Dear Ray, Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We really appreciate your feedback and support. Great service fast delivery! We are thrilled to hear that you had a positive experience with us and that our service and delivery were up to your expectations. Providing excellent customer service and ensuring prompt delivery are our top priorities, so it is wonderful to know that we succeeded in meeting your needs. Once again, thank you for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards
Posted 1 year ago
Excellent service with great shipping.
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Posted 1 year ago
Thank you so much for your fantastic 5-star rating of Small Engine Warehouse! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. At Small Engine Warehouse, our utmost priority is to provide excellent service and ensure timely shipping for all our customers. Your satisfaction is our motivation, and we are grateful that we were able to meet your expectations. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We are always here to help. Once again, thank you for your support and for choosing Small Engine Warehouse. We look forward to serving you in the future! Best regards
Posted 1 year ago
The replacement motor I purchased was as advertised and as promised by the folks at the warehouse. Installation went smoothly and I am pleased that I did not have to replace the lawn tractor. Great job, thanks!
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Posted 1 year ago
Dear David, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate it and are thrilled to hear that you had a positive experience with Small Engine Warehouse. We are glad to hear that the replacement motor you purchased lived up to your expectations. Our team strives to deliver products that are exactly as advertised and promised, so it's fantastic to know that your installation went smoothly. We understand how important it is to have a functioning lawn tractor, and we are delighted that we could help you avoid having to replace it. Once again, we are incredibly grateful for your kind words. Your satisfaction is our top priority, and we are always here to assist you with any future needs. Great job on your part for completing the installation successfully! Thank you for choosing Small Engine Warehouse! Best regards
Posted 1 year ago
Small Engine Warehouse is rated 4.8 based on 1,531 reviews