Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, First Floor, Building 2, Croxley Park, Watford, Hertfordshire
Rating: 4.30

4.3 Rating 732 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 732 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today I saved £246 a year on kitchen appliance cover. I was impressed with service I received over the phone - Pravin Kataria, the agent I spoke to was very helpful.”

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Posted 6 years ago

“Called on the off chance of getting a better deal on my appliance insurance,got through to Pravin,was very polite professional.Also got a great deal. Happy days. Thank you”

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Posted 6 years ago

“Very happy saj was very helpful and hopefully will get my appliances will be in good hands”

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Posted 6 years ago

“Best offer for home emergency cover. Member of staff helpful.”

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Posted 6 years ago

“super smashing great”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“It was eight days before an engineer came out to fix my washing machine. I would have hoped 2 to 4 days more acceptable. I also telephoned 5 times to see what was going on. Whilst the girls on the phone were very polite I was disappointed in the time it took.”

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Posted 6 years ago

Dear Mrs Gates. I am investigating your problem and will get back to you as soon as possible. I apologise profusely for the problem you encountered. Regards, Simon - Smart-Cover Direct.

Posted 6 years ago

“Well happy solved the problem”

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Posted 6 years ago

“Very polite, didn't always phone back, claiming was straight forward, would and still use them”

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Posted 6 years ago

“Great customer service very professional”

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Posted 6 years ago

“Very prompt response, great service AAAAAA******”

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Posted 6 years ago

“Quick and easy to arrange a visit and local engineer very prompt!”

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Posted 6 years ago

“Kevin was great😇”

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Posted 6 years ago

“Lovely company so straight forward .”

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Posted 6 years ago

“On the online form I ticked the boxes for being contacted by : Email. SMS. Post. I did not tick the contact by phone. A few hours later an employee of yours rang and tried to sell us more insurance cover in a persistent manner.”

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Posted 6 years ago

“Hope the service is as good as the customer support time will tell”

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Posted 6 years ago

“Just what I was looking for. The customer service advisor was very knowledgeable and helpful.”

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Posted 6 years ago

“Good service from Saj.”

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Posted 6 years ago

“First Class engineer. Very knowledgeable, professional, and courteous. He explained all his thought process & his actions from start to finish”

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Posted 6 years ago

“Very affordable policies and great service on the phone!”

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Posted 6 years ago

Smart Cover Insurance is rated 4.3 based on 732 reviews