Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, First Floor, Building 2, Croxley Park, Watford, Hertfordshire
Rating: 4.29

4.3 Rating 728 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 728 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service ! I had a boiler emergency they helped me fix it by sending the engineer instantly, The customer advisor agent was full of knowledge and helped me throughout the ordeal. Thanks Smart cover !!!”

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Posted 1 day ago

“Their customer service was top-notch, the staff was friendly and knowledgeable, answering all my questions. The service was completed within the promised time.”

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Posted 2 weeks ago

“I had an issue with my washing machine which was making rumbling noise, called my insurance providers smart cover they sent the engineer who was a gentleman and he fixed the washing machine in no time, such a relief.”

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Posted 3 weeks ago

“You guys deserve a 5 star rating for sorting out my boiler issue and pipe leak”

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Posted 3 weeks ago

“Very fast appointment and the plumbing issue was resolved in one visit, I like the call service appointment confirmation system.”

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Posted 2 years ago

“I have had Smart Cover for 2 years now. They have fixed and replaced things without any strings attached. The people there are responsive and courteous”

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Posted 2 years ago

“Very pleased with my communications with firstly, Aaron who was very helpful, and then Steve who was able to confirm I was covered and arranged for plumbing engineers to call out to me. Steve then found a new drainage company for me when the first couldn't attend for 3 days. Very impressed with your customer service, thank you.”

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Posted 2 years ago

“This company have been brilliant...when there is a need for a claim it’s sorted swiftly with no problem.”

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Posted 2 years ago

“i am using them for few years now and just switched insurance from another company and got further discount. The cover and claims experience was really good too.”

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Posted 4 years ago

“have used Smart Cover for a number of years and really would highly recommend this company. Over the last few days I have had the pleasure of dealing with an extremely friendly and efficient chap by the name of Shane who has dealt with my dishwasher problem admirably. Initially they had an issue locating a part for the faulty dishwasher but then Shane came to the rescue and sorted the whole thing out by replacing the original dishwasher with a new one (like for like). True to their word Smart Cover honoured their insurance promise. Very impressive indeed. Many thanks.”

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Posted 4 years ago

“Very pleased with the service, and the engineer was pleasant and easy to talk to. Althought had to recall the engineer back after the first fix to the appliance as, although machine was now washing, after the cycle finished and shown END and lock light went out, an E01 message was on. Engineer came out again no problem now completely working well. Just one downfall, the time I was without my machine working.”

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Posted 4 years ago

“We moved from one insurer to Smart Cover a few years ago ( having never made a claim ) because we felt the cover was better and slightly cheaper. About 3 months ago,on fast spin, our washing machine started to make a noise like a jet aircraft taking off and getting worse each week. We decided to call Smart Cover for advice and spoke with a very professional lady called Denise. She organised,within a couple of days, a local investigation and the fitter ( who was also excellent ) confirmed the problem was serious and changed the parts there and then ! From the start is was speed and efficiency which really surprised us - well done Denise and the team”

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Posted 4 years ago

“Very good very happy high quality service”

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Posted 4 years ago

“Very good and great company to insure with”

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Posted 4 years ago

“Spoke with Conner over the phone. Very friendly, explained everything clearly”

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Posted 4 years ago

“Quick and easy to set up, good customer service, happy days”

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Posted 4 years ago

“great service”

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Posted 5 years ago

“Great price, easy to use website...excellent”

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Posted 5 years ago

“Good customer service”

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Posted 5 years ago

“It’s a bit early to review so far so good”

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Posted 5 years ago

Smart Cover Insurance is rated 4.3 based on 728 reviews