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Smart Cover Insurance Reviews

4.3 Rating 741 Reviews
84 %
of reviewers recommend Smart Cover Insurance
Company Reviews Questions Metrics
4.3
Based on 741 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Smart Cover Insurance Reviews
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Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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WALTER PARKER
Unverified Reviewer
“A critical issue arose that caused considerable stress as I struggled to resolve it on my own. After reading several positive reviews and recommendations, I decided to reach out to ERF. for their expertise. Their team responded quickly and clearly, eliminating long wait times and confusing communication. The support staff listened attentively and showed real patience as I explained the situation and my concerns. Their commitment to fully understanding the issue before offering a solution was evident at every step of the process.”
Smart Cover Insurance 1 star review on 8th November 2025
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Posted 4 hours ago
Amber Hill
Unverified Reviewer
“It’s rare to find a support team that genuinely listens and acts with such precision, but THOMAS and his team did exactly that. They went beyond expectations — reviewing my issue from every angle, keeping me informed daily, and ensuring complete resolution. Their dedication, empathy, and skill left a lasting impression. I wholeheartedly recommend them to anyone seeking dependable, client-focused service. #CustomerSatisfaction #TrustworthySupport”
Smart Cover Insurance 1 star review on 26th October 2025
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Posted 1 week ago
Amber Hill
Unverified Reviewer
“It’s rare to find a support team that genuinely listens and acts with such precision, but THOMAS and his team did exactly that. They went beyond expectations — reviewing my issue from every angle, keeping me informed daily, and ensuring complete resolution. Their dedication, empathy, and skill left a lasting impression. I wholeheartedly recommend them to anyone seeking dependable, client-focused service. #CustomerSatisfaction #TrustworthySupport”
Helpful Report
Posted 1 week ago
Nick
Unverified Reviewer
“Pipe leaks started in the kitchen, luckily had it covered under Smart Cover home emergency policy. Called Smart Cover and was helped by an advisor who quickly sent an engineer and sorted out the leak same day”
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Posted 1 month ago
Chole
Verified Reviewer
“Boiler service sorted today without any hassel, engineer was gud at his job. Thanks Smart cover”
Helpful Report
Posted 1 month ago
Josephine Kirby
Unverified Reviewer
“Torrecit*com recovery firm solved my withdrawal issues.”
Smart Cover Insurance 5 star review on 15th September 2025
Helpful Report
Posted 1 month ago
Mohammed Muzammil Ghani
Unverified Reviewer
“Got my boiler service done today, had booked through smart cover. Engineer was very gud he briefed me about the process of servicing and told me the benefits about servicing. Gud customer service.”
Helpful Report
Posted 3 months ago
Shabana
Unverified Reviewer
“Had issues with boiler as was making noise and had error codes called smart cover as i had apolicy with them , it was sorted within 24 hrs. Very gud customer service”
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Posted 3 months ago
Priyanka Arnold
Verified Reviewer
“I've been using Tradecrypts for the past two months and have already made a $3,000 profit. So far, it's been a great experience. The platform is user-friendly, offers strong customer support, and delivers reliable data. Overall, it's a solid option for both beginners and experienced traders.”
Smart Cover Insurance 4 star review on 6th August 2025
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Posted 3 months ago
Junior
Verified Reviewer
“Home Emergency Cover has been a good purchase for me as it covers Plumbing & Drainage, Boiler Breakdown, Pests, Door Locks, Central Heating and electrical cover, phew all these under one home emergency policy, its a gud bargain. would recommend to all”
Helpful Report
Posted 4 months ago
Dilip
Verified Reviewer
“Boiler service sorted today with great professional engineer, smart cover done a guy service professionally, u deserve a 5 star, happy with your service”
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Posted 4 months ago
Surangani
Verified Reviewer
“Boiler breakdown was sorted on the same day by smart cover insurance, customer support team was very helpful and knowledgeable.”
Helpful Report
Posted 4 months ago
Oliver Brown
Verified Reviewer
“Smart Cover customer support advisor arranged for an engineer to repair my broken dishwasher. The engineer came later that evening and fixed the problem very professionally .”
Helpful Report
Posted 4 months ago
Muneera Begum
Verified Reviewer
“Burst pipes is a nightmare, unfortunately i had to go through it but fortunately i had Smart cover insurance which is Home Emergency. I called the customer support team and they were able to quickly send an engineer before it went worst. All sorted and taken care. excellent service, Thanks for the timely help.”
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Posted 4 months ago
Sarah
Verified Reviewer
“Great customer service ! I had a boiler emergency they helped me fix it by sending the engineer instantly, The customer advisor agent was full of knowledge and helped me throughout the ordeal. Thanks Smart cover !!!”
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Posted 4 months ago
Donna
Verified Reviewer
“Took out a policy with this company for boiler insurance. Engineer turned up to complete service 2 hours late stinking of smoke and himself comfortable in my house. When I was asked for a review about this service the person who called me was also very rude. Also if you don’t call to arrange a service no one will contact you. No option online to turn out off auto renew either.”
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Posted 4 months ago
Anonymous
Unverified Reviewer
“Their customer service was top-notch, the staff was friendly and knowledgeable, answering all my questions. The service was completed within the promised time.”
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Posted 5 months ago
Anonymous
Verified Reviewer
“I had an issue with my washing machine which was making rumbling noise, called my insurance providers smart cover they sent the engineer who was a gentleman and he fixed the washing machine in no time, such a relief.”
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Posted 5 months ago
Anonymous
Verified Reviewer
“You guys deserve a 5 star rating for sorting out my boiler issue and pipe leak”
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Posted 5 months ago
Anonymous
Unverified Reviewer
“My boiler broke down on 10th Feb 2024 and I made a claim. They never came back to me. Whenever I called them on their number they always disconnected the phone. Their helpline never works. It's been 2 weeks my boiler broke down and they never called me back. Worst ever company. AVOID.”
Helpful Report
Posted 8 months ago
Smart Cover Insurance is rated 4.3 based on 741 reviews
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