Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, First Floor, Building 2, Croxley Park, Watford, Hertfordshire
Rating: 4.30

4.3 Rating 735 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Questions

Metrics

4.3

Based on 735 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

03333 449 559

Email:

admin@asurit.co.uk

Location:

Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road,
First Floor, Building 2, Croxley Park,
Watford
Hertfordshire
WD18 8YA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service when I experienced a fault with my cooker. Top hob replaced without any problems although there is some forms to complete and photos to send as well as reciept of goods. Engineer was very quick and extremely helpful when asked about another issue we had with another appliance.”

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Posted 6 years ago

“it was a pleasure to do business with Pravin. he carefully and systematically sorted out my various requirements for insurance of kitchen equipment and was pleasant, friendly and helpful. it was quite a relief to get the matter sorted so well and so quickly. rosie slough”

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Posted 6 years ago

“Only rang in to update details, but ended up with a reduced annual rate, and an additional package. Pravin's service was great and thorough and helped me save a few pounds in the process. 10 out of 10!”

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Posted 6 years ago

“Easy to use web site, quick quotes good competitive prices.”

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Posted 6 years ago

“Smart Cover staff to be commended for being helpful and friendly when I bought the cover for the second year. The price for the cover I have is one of the best. I would recommend.”

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Posted 6 years ago

“Kevin was very comprehensive throughout and professional. We look forward to the receipt of documentation for our new insurance.”

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Posted 6 years ago

“Very helpful, courteous and provided me with all the information without hesitation.”

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Posted 6 years ago

“Excellent thank you”

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Posted 6 years ago

“I have renewed my insurance with yourself because of my adviser each year he rings me to remind me when my policy is due, he has done this because I asked him. Very nice man. I hope he is still there in 2020”

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Posted 6 years ago

“Called the help line to make an enquiry. The lady I spoke to was very helpful and explained all the details i needed to know. I would have no hesitation in recommending this company.”

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Posted 6 years ago

“Good plain English website, simple to get za quote and prices very competitive. Experience to date excellent but the proof of the cover will be in the response to and result of any claims. So far so good. Thank you”

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Posted 6 years ago

“Kevin explained everything fully to me and was very polite . I had no problems setting up the policy which I understood.”

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Posted 6 years ago

“Not in a position to comment yet as only just taken out the policy. Can only comment after the year isout.”

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Posted 6 years ago

“The man I spoon to was very helpful excellent customer service”

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Posted 6 years ago

“Excellent service, quick and easy. Kevin explained all available options to me and within 10min I had a cover that I needed. Thank you. Dom”

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Posted 6 years ago

“the adviser was very helpful and provided excellent service today.”

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Posted 6 years ago

“Pravin was very helpful and polite. He explained everything thoroughly and didn’t mind when I asked if he could repeat what he had told me. The insurance is cheaper than my other insurance and that can only be a good thing.”

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Posted 6 years ago

“Pravin was very polite and helpful He helped me explore payment options and the cover II Needed He fully explained cancellation rights and explained the cover I was very pleased with the conversation and subsequent outcome I have been in a similar role myself for major bank and I would rate his telephone ability as 10”

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Posted 6 years ago

“Very competitive price. Cancelled my previous home emergency plan and replaced it with this. I hope it is as good as it sounds! Phone agent very good and patient.”

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Posted 6 years ago

“The operator, Pravin was very efficient and friendly which made the setting up of my account both an easy and a positive experience. Many thanks”

Helpful Report

Posted 6 years ago

Smart Cover Insurance is rated 4.3 based on 735 reviews