Smart Cover Cosmetics Reviews

Name: Smart Cover Cosmetics
Rating: 3.75

3.8 Rating 354 Reviews

64 %

of reviewers recommend Smart Cover Cosmetics

3.8

Based on 354 reviews


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Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone

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Phone:

(800) 809-9446

Email:

smartcover@customerstatus.com

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Smart Cover Cosmetics 5 star review on 27th August 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It doesn't hide simple age spots”

Helpful Report

Posted 6 years ago

Hi Pamela, We are so sorry you feel that our concealers didn't work for you. Our products are highly pigmented so a little bit goes a long way. We would be happy to speak with you to help you achieve better coverage. Please contact us at 732.542.5357. Team Smart Cover

Posted 6 years ago

“Shade not true to color swatches.”

Helpful Report

Posted 7 years ago

Hi Audrey Thanks for your feedback. Sorry you were having trouble with shade matching. We do have a video on our "Learn" section at www.smartcover.com where you actually can see someone apply each shade to her skin. Our Kits come with multiple shades so you can custom match your skin tone. You may even get a little darker in the summer months. Some of our customers are actually a combination of two shades. Hope this helps you. Feel free to call us and we would be happy to help you with color selection. 1.877.651.6655. Team Smart Cover

Posted 7 years ago

“I was not happy with the product. My first order was the lighter shade (which didn't help at all), so I thought I would try the next shade darker and maybe it would cover better, but it did not. I was so excited to try the product after seeing the commercials on TV, but when I tried it, I did not get the results I was hoping for.”

Helpful Report

Posted 7 years ago

Hi Janice, Sorry you are having trouble with the colors and the coverage. We would be happy to help you with some concealing techniques. Are you trying to cover something specific? Please call us at 732.542.5357. We also have video tutorials at www.smartcover.com under the learn tab. Looking forward to hearing from you. Team Smart Cover

Posted 7 years ago

“Didn't work at all!”

Helpful Report

Posted 7 years ago

Hi Renee, Sorry you feel the concealers didn't work for you. We would be happy to help you with some concealing techniques. Are you trying to cover something specific? Please call us at 732.542.5357. Looking forward to hearing from you. Team Smart Cover

Posted 7 years ago

“It doesn't work for me. I dont know if I applied it work but I did follow the directions. Is just it doesn't look it covers my scars on my legs.”

Helpful Report

Posted 7 years ago

Hi, Thank you for bringing to our attention about your difficulty covering your scar. We would be happy to help you with some concealing tips on your legs. Please feel free to call us at 732.542.5357 for any further assistance or email us at customerservice@smartcover.com. Team Smart Cover

Posted 7 years ago

“Unless I'm just doing something wrong, this just does not work for me.”

Helpful Report

Posted 7 years ago

Hi Marianne, We would be happy to help you with some concealing techniques. Are you trying to cover something specific? Please call us at 732.542.5357. We also have video tutorials at www.smartcover.com under the learn tab. Looking forward to hearing from you. Team Smart Cover

Posted 7 years ago

“How can I return this product. I am not satisfied. I applied the makeup as shown on TV--long sweeping strokes--but it did not cover up my veins. (It slightly muted the appearance but my veins were still obvious.) I applied several "coats" too, but to no avail--my veins were still visible. Plus I couldn't get the colors to mix to a shade that matched my skin tone either--but that's a moot point since the makeup didn't cover up my veins anyway, no matter what color I used. So my problem is it did not cover as was advertised. Therefore I'd appreciate receiving a credit to my bank card. I have the packing list that came with my shipment but there are no return instructions. Please inform me how to go about returning this product for a refund.”

Helpful Report

Posted 7 years ago

Hi Sheila, We are so sorry you had trouble shade matching. We do offer a Color Corrector that lightens any of the shades. We also have a very pale color called Rose Beige that may work better. As for you having trouble concealing your veins, a little bit of the concealers go a long way when applying because it's highly pigmented. We also suggest applying it with an up and down sweeping motion especially on your legs. If there is anything else we can do to help, please feel free to call us at 732.542.5357 or email us at customerservice@smartcover.com. Team Smart Cover

Posted 7 years ago

“Took forever to come in the mail and tracking information was off. Product was way smaller than expected and was not what the description says. Didn't cover up marks (you might have to cake it on) and it made my skin look and feel so dry and ashy. Won't be buying this anymore. A waste of my money.”

Helpful Report

Posted 7 years ago

Hi Quantasha, We are so sorry you feel that our concealers didn't work for you. The tubes are highly pigmented so a little bit goes a long way. If there is anything else we can do to help better your experience, please feel free to call us at 732.542.5357 or email us at customerservice@smartcover.com. Team Smart Cover

Posted 7 years ago

“i LOVED THE COLOR CORRECTOR HOWEVER IT MADE MY SKIN BREAK OUT TERRIBLY. IN THE GARBAGE.”

Helpful Report

Posted 7 years ago

Hi Debbie, We are so sorry to hear you broke out from the Color Corrector. Our concealers are allergy tested, dermatologist-tested and fragrance free. It is very rare to hear customers break-out. We are sorry for any inconvenience it caused you. Team Smart Cover

Posted 7 years ago

“Have a scar from open heart , your product would not cover it up . Was very disappointed.”

Helpful Report

Posted 7 years ago

Hi Carla, Thank you for responding to us. Would be happy to work with you to cover the scar. Can you please let us know what products you tried? Sometimes one product may work better than others for your particular scar. Feel free to call us at 732.542.5357and we would be happy to help you. Team Smart Cover

Posted 7 years ago

“Didn't work”

Helpful Report

Posted 7 years ago

Hi Tammy, So sorry you feel that our concealers didn’t work for you. If you would kindly let us know what didn’t work for you, we could try to help you better with your concealing needs. Feel free to email us at customerservice@smartcover.com or call us at 732.542.5357. Team Smart Cover

Posted 7 years ago

Smart Cover Cosmetics is rated 3.8 based on 354 reviews