Smart Cover Cosmetics Reviews

Name: Smart Cover Cosmetics
Rating: 3.75

3.8 Rating 354 Reviews

64 %

of reviewers recommend Smart Cover Cosmetics

3.8

Based on 354 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

(800) 809-9446

Email:

smartcover@customerstatus.com

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Smart Cover Cosmetics 5 star review on 27th August 2018

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Smart Cover cosmetics! however l am unable to find it? Does anyone know if this product will be coming back?”

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Posted 2 years ago

“Love it! Can't find it ANYWHERE now. So frustrating!!!”

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Posted 2 years ago

“I like this product, the only concern I have is that it makes my skin itch alot. I use it on my face to cover up some dark areas that I have. Is this cover up hypoallergenic?”

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Posted 4 years ago

“I absolutely love smart cover! But, I can't find it anywhere now! What happened, not at Walmart, no smart cover website....NOT HAPPY”

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Posted 2 years ago

“Customer service is not good. No one ever answers the phone. I have call several times today which is Thursday February 13th and no answers. I have a issue with my order and I need it resolved so if someone actually sees this I sent a message to the number on your website. I left my phone number please call me. I love this product but you sent me the wrong order.”

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Posted 4 years ago

“I ordered the product, however, what they sent was such a small container I could never cover 1 let alone 2 legs with it and if I had to spend that much money each time, I would go broke. I have since left two messages and sent 2 emails (The 2nd email was just sent) to make sure they do not send me anything else and I have had no response. Also the number they have is not an room free number and only lets you leave a message, you can't wait on hold to speak to someone.”

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Posted 6 years ago

Hi, We are so sorry to hear you are having trouble reaching us. As the owner of the company, i just went through all the emails and recent phone calls and didn't see any of your messages. Please feel free to call us toll free at 1.877.651.6655 and we would be happy help you. As for the tubes, they are highly pigmented and a little bit goes a long way. We do offer a plan where you can get two for the price of one. I really hope you will contact us. Best regards, Nancy Roberts.

Posted 6 years ago

“I have been a Smart Cover user for years & I love the product. I was actually on the automatic shipment for 2 Deep Beige concealers every 3 to 4 months for $29.99. I just stopped receiving all of a sudden 1 day last year and called Customer Service to find out why. I was told there were new owners & all subscribers had to re-do their orders. I went to website to order, but they don't offer my shade for that price anymore, they only order lighter shades. I recently called to order my shade, but was told if I wanted that shade I would have to order 2 separately, therefore paying twice what someone would with lighter skin tone for the same kit. As I am sure Smart Cover has its reasons for this, but to a customer with darker skin tone it would seem as if Smart Cover is catering to lighter skin toned customers. I emailed Customer Service after speaking with a Representative couple days ago and have not received a response.”

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Posted 3 years ago

Hi Angela, We are sorry to hear you had this experience! A representative will be reaching out to you today to assist you with placing an order. Thank you so much for your patronage! Smart Cover Customer Care

Posted 3 years ago

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Posted 6 years ago

“Was not at all what I expected. It's the same cover stick I buy in the stores just a lot more expensive. dissapointing.”

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Posted 6 years ago

Hi ! Please call our customer service line and a representative will be happy to help with your concealing needs . We can be reached at 732-542-5357. We look forward to hearing from you soon. Best regards

Posted 6 years ago

“It rubbed off on a dark shirt and took the color out of the shirt. Not smudge proof”

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Posted 4 years ago

“I had for 7 years and just stop sending no reason no excuse”

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Posted 4 years ago

“It did not cover like you advertised. I am very disappointed on my purchase”

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Posted 4 years ago

“I just got it after searching high and low for something to cover very predominant brown spots on my face. Im not searching for it anymore. This product is no better than any of the others I used. Estee Lauder and Loreal are no better and I am very disappointed. I have an inexpensive Cover girl foundation that covers just as well as your product.”

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Posted 4 years ago

Hi Deborah, We are sorry to hear the product you ordered did not work for you. We noticed that you ordered our Perfect Touch Camouflage Creme. We would suggest trying our Concealing Creme because it is highly pigmented to help cover your predominant dark spots. Kindly, give our customer service line a call and a Representative will be happy to go over our different reship options. We can be reached at 732-542-5357. We hope this helps and look forward to hearing from you soon. Best regards, Smart Cover Team

Posted 4 years ago

“The product seems to work ok but VERY disappointed in the customer service. I've called and left messages and never get a call back. All I want to know is how do I determine what shade each tube is at they are not marked. Seems like a pretty simple questions but NO response.”

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Posted 5 years ago

Hi There, Thank you for your order. We are sorry to hear your having trouble reaching a live Representative. Our Concealing Creme tubes have a small round sticker on the black caps with each shade. Unfortunately sometimes the adhesive unsticks and falls off. We are currently looking new labels. If you would like kindly email our customer service department and a Representative would be happy to review your order with you. We can be reached at customerservice@smartcover.com. We hope this helps and look forward to speaking with you soon! Best regards

Posted 5 years ago

“Amazing coverage,waterproof and high pigment color... In love just wish tube was bigger in oz. I will purchase again soon thanks”

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Posted 5 years ago

“It doesn't cover as advertised. It looks more like makeup on a corpse. Very disappointed.”

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Posted 5 years ago

Hi, Thank you for reaching out to us. Our concealers are natural looking and gives opaque coverage. We would be happy to give you any shade matching suggestions or concealing tips. Please feel free to call us at 732.542.5357. Best regards, Smart Cover Customer Service

Posted 5 years ago

“Smart Cover is how I cover up the dark circles under my eyes (and some age spots too). When I forget to apply Smart Cover, I'm always asked if I feel okay and get confused... until I get in front of a mirror... then I realize I've forgotten to apply it before leaving my house.”

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Posted 5 years ago

“It doesn't cover my veins in my legs at all. I expected it to at least make them much less noticeable.”

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Posted 5 years ago

Hi Shirley, We are sorry to hear your having trouble with coverage. We have helpful video tutorials on our website with different application techniques and tips on how to use the cremes. Kindly give our customer service line a call and a representative will be happy to go over your order and help you find the right products for you. We can be reached at 732-542-5357. We hope that helps! Best regards

Posted 5 years ago

“The tubes are way TOO SMALL for the money. I will stick with Dermablend. You get twice as much product for a little bit more money.”

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Posted 5 years ago

Hi Linda, Our Concealing Cremes tubes are highly pigmented and a little bit goes a long way. They were formulated to go on creamy and dry to a matte finish. No need to spend money extra on setting powder as you would with other brands to set the makeup. Smart Cover does it all for you in one-step! And, our concealers are waterproof!

Posted 5 years ago

Hi Linda, Thank you for your review. Our Concealing Cremes are a one step concealer that are highly pigmented, so a little bit will go a long way. Our Concealing Cremes do not require a primer or any setting powder where with other companies your required to, and that can get costly. If you have any other questions or concerns, kindly give our customer service line a call and we would be happy to help. We can be reached at 732-542-5357. Have a great day! Best regards.

Posted 5 years ago

“Didn’t do anything different then my foundation. I played with colors a little more and put on more coverage, but when I checked my face out in the Natural light, it looked caked on. In my opinion not worth what I paid.”

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Posted 5 years ago

Hi Donna, Sorry you were having trouble. The camouflage makeup is formulated to go on creamy and dry to a matte finish. This would leave a natural looking finish without caking. We would be happy to help you with some concealing tips to help you achieve better coverage. Our customer service line is 732.542.5357.

Posted 5 years ago

Smart Cover Cosmetics is rated 3.8 based on 354 reviews