"I bought some adidas shoes that are $30 cheaper than the adidas website. Saw these reviews and was worried. The UPS tracking seemed screwy too with the time stamps, attached the picture. The shoes came 3 days after I put in the order and they look great and was pleasantly surprised. Thanks SnS!"

"DO NOT ORDER FROM THIS COMPANY!\r\nI ordered an Item in February of this year and and have still not received this item. I emailed them to ask about the item and the response I received did not apologise or state that this would be investigated they simple just stated \u201cwhy have you not contacted us in 7 months\u201d. Is it the responsibility of the customer to ensure that an item is dispatched or is that the company\u2019s responsibility?To be honest simple telling me that they will look into this and showing that they care about me as a customer would have been hugely appreciated. I am more angry at how little effort they put into responding to my email and it is very clear that they never at any point were going to help. I would like a refund because I did not receive the item and they know that it was not received. I will not recommend this company to anyone and it is evident from other reviews that their customer service team are not committed to leaving all customers satisfied, they have no interest in reaching resolution."

"First time I ordered something I had to return back to Sweden from the U.K. for \u00a320! I asked for a partial refund but was completely ignored. \r\n\r\nSecond time I ordered something and tried to cancel the order after less then half a day. They told me the ordered had already processed. Ok not a problem, once I receive the item I\u2019ll have to return for another \u00a320! My mistake! \r\nWhile looking at my transactions I noticed they have charged me double for something I only ordered once! I\u2019ve read other reviews and this has happened to others! \r\n\r\nOther thing is that it states you to put your order number in the returns sheet, but the company doesn\u2019t even provide you with a order number! Not on the website account nor the official app site! \r\n\r\nWhat a complete joke! For such a highly reputable company I\u2019m in total shock! I hope this reaches all the major corporate businesses that deal with them and decide for them to boycott sns! "