Snoozer Pet Products Reviews

4.7 Rating 1,373 Reviews
91 %
of reviewers recommend Snoozer Pet Products
4.7
Based on 1,373 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Snoozer Pet Reviews - 2020 Lil Piglet reviews Snoozer Pet Products
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About Snoozer Pet Products:

Snoozer was established in Greenville, South Carolina in 1985 with the intention of manufacturing and selling the finest dog beds, dog car seats, dog sofas and pet accessories in the industry. The same values that drove the establishment of the company then remain instilled in the company today. Snoozer is family owned and operated, and most of our products are sewn and assembled by hand here in the USA.

As we like to say, there’s not a single difference between a Snoozer and a dog bed off the shelf: there are several.

Quality and durability are sewn into every detail. You can see it in the made-to-order fabric. You can feel it in superior, resilient cushioning. You can even smell it in the cedar shavings that accompany our poly fill.

Other details aren’t as obvious, but they matter just as much. For instance, overlocked stitching hides rugged brass zippers. That’s because liners are made to be washer-friendly, just like our covers. When the time comes, you can replace the filling and make your Snoozer like new again, year in and year out.

Your pet is part of the family. We get that – because we feel exactly the same way. That’s why we think about how dogs behave. We watch how they age. And we manufacture dog beds and other products that are going to make both you and your dog happy for a long, long time.

We’ve made lots of customers happy over the years —and their owners too. Thousands of Snoozer customers have shared their love of Snoozer Products with us. Click here to see a gallery of Snoozer love!

Visit Website

Phone:

800-635-9755

Email:

websales@snoozerpetproducts.com

Location:

561 Bessie Road
Piedmont
29673

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i wish the inside of my snoozer lookout was washable if i knew it wasnt i probably wouldnt have purchased since everything gets dirty and theres no way to clean it
Helpful Report
Posted 4 years ago
Last time I got the cozy cave, it would have given a 5/5 review. Unfortunately, this time when I recieved a replacement cover it wasn't up to the same standard. Last time, the cover actually covered my dog like a blanket. This one is stuck in an open position, so it only partially covers my dog. When I reached out to customer service, I was informed if I wanted a replacement I had to ship it back to them (I had to pay the shipping). It is still an innovative product I will likely buy again; but since it also sheds its "fleece" stuff over the course of its entire life (I am having to vacuum extra) I down graded its star status. At least customer service hot back to me fairly quickly.
Snoozer Pet Products 3 star review on 24th December 2019
Helpful Report
Posted 4 years ago
Hi Robert, Thank you for choosing Snoozer! Your feedback means a lot to us! You can make the new cover lay flat like a blanket by removing the tubing insert at the front of the cave. If you make a small opening at one of the ends of the arch, you can pull out the tubing insert and the bed will lay flat like a blanket. Please let us know if you have any additional questions by emailing websales@snoozerpetproducts.com.
Posted 4 years ago
My dog won’t go inside his bed because the hard bar is awkward and doesn’t open Up enough and leave a big enough entry to make it inviting. I think it makes him feel claustrophobic and intimidating
Helpful Report
Posted 4 years ago
Hi Michelle, Thank you for your feedback and for choosing Snoozer! Some dogs that are first using our Cozy Cave dog beds have an initial warm up period where they need to get used to the new bed in their space. We've heard owners have success with treats, getting inside the bed themselves, or just giving it some time for their dog to warm up to their new bed. We wish you the same success! If you do have any specific questions, we'd love to help you however we can. Please email websales@snoozerpetproducts.com. Thank you again for choosing Snoozer!
Posted 4 years ago
I expected more for the price point. 1. I wish it went up a little higher. I had jerry rigged a laundry container before this came in so my pet could look out as we rode in the car until his arrived. The height was perfect, so when this came and didn’t sit as high, I was a little disappointed, as the whole idea is for your pet to be able to look out the window. While the cover does look pretty, it is just a hard foam underneath that isn’t held together by any outer fabric. When you take off the cover to wash it... you have to be careful taking the cover off of the slot the seatbelt must go through...it always makes me nervous it will rip because it sits tightly over the foam. The seatbelt has to go through that foam, too. It’s an okay product that looks nice, but it doesn’t sit as high as I was led to believe it would. It also doesn’t seem as durable as I would expect for the price point.
Helpful Report
Posted 4 years ago
I love snooze, but your pricing is too high. I'd do 5 for a more reasonable price model.
Helpful Report
Posted 4 years ago
Snoozer Pet Products is rated 4.7 based on 1,373 reviews