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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Service
Helpful Report
Posted 6 years ago
Phoned up girl most in helpful wouldn’t give discount that guy offered in showroom asked to speak to manager and she refused to let me
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Posted 6 years ago
Great choice of products
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Posted 6 years ago
Lovely bathroom cabinets and vanity unit!
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Posted 6 years ago
Great price and quality products. Delivered on the date requested.
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Posted 6 years ago
Loved the screen and the service was wonderful
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Posted 6 years ago
Not happy as I had to get my Son to drill holes into the door for the handle. Asadvertised
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Posted 6 years ago
Terrible after sales customer service.
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Posted 6 years ago
I ordered, I called a week later because my order hadn't arrived, I was told the item I'd ordered was out of stock. I ordered elsewhere and then got a message that my order (That was out of stock) was being loaded onto a lorry for delivery. I said I wished to cancel because I'd had to order elsewhere now. Another week later I got an email offering me a partial refund. I replied saying I needed the whole amount I'd paid refunded. I've had no reply since so it looks like I'm going to have a fight on my hands to get my money refunded. Shambolic and not very customer service orientated is the impression I've got of this company!
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Posted 6 years ago
Very polite customer service with great knowledge on a wide range
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Posted 6 years ago
Staff friendly knowledgeable and helpful. Communication great; confirmation of order, informing me of when, times of delivery and even when delivered.
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Posted 6 years ago
Quality of goods competitive prices delivered on time
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Posted 6 years ago
They did not. 8 working days after ordering and still no delivery. Phoned customer services twice to be fobbed off the first time. Second i was advised they would look into it and send an email, still no email some 10 hours later. If they cant dispatch a small order efficiently and in a timely manor they do not deserve the order for £7000. Not impressed in any way and customer service team that dont seem to care and just want to get the customer off the phone.
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Posted 6 years ago
Soak let me down I paid £39.99 for next day delivery which never turned up for a further 24 hours without any contact from them until I contacted them but they still took the money very poor
Helpful Report
Posted 6 years ago
Great looking equipment but their staff really have no interest in you orbthe issues they have caused. Order not complete still waiting for answers
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Posted 6 years ago
Excellent service
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Posted 6 years ago
Easy transaction and was able to collect. Wasn’t totally happy with my item but that’s another issue which I’m yet to resolve.
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Posted 6 years ago
You didn't, you guys suck.
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Posted 6 years ago
Lovely freestanding bath ordered, toilet etc. just disappointed by unit missed off order and after sales service.
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Posted 6 years ago
Waited for delivery on 3 occasions after paying for nominated day. Still haven’t received refund
Helpful Report
Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews