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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
We are really happy with the quality, price & look of our new bathroom items ordered from soak. The delivery service was very good & all items were well packed so no damage. We are sure they will transform our bathroom once installed. Good service all round.
Helpful Report
Posted 6 years ago
everything was fine until we tried to return surplus item. Soak then made it as difficult as possible to return the item and delayed the refund as long as possible. Bearing in mind that we had spent considerable amounts with SOAK on a complete house refurbishment, we felt this was totally inappropriate.
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Posted 6 years ago
My kitchen fitter (Andrew Graham kitchens) fitted this combined loo & sink. It took him a whole day to saw & cut it so it fitted round the toilet pipes. Door on cupboard still doesn’t open without scrapping wall so unable to tile as planned. And it’s been fitted wider than planned.
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Posted 6 years ago
Easy to order, good website, excellent product & competitive price
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Posted 6 years ago
Item is good quality, however it came pre fitted and this had been done in a shoddy way. Upper drawer was not screwed in level and therefore constantly jars agains door below. Delivery was delayed as, despite mobile number being provided, it was never used to confirm delivery address and alternate delivery options.
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Posted 6 years ago
Great service towel rails arrived next day. Price was competitive.
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Posted 6 years ago
Easy to order, good website, good product & competitive price - all in all, completely satisfied - thanks.
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Posted 6 years ago
Fast efficient service. Easy to do business with
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Posted 6 years ago
Nice products and prices delivered on time. Thanks
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Posted 6 years ago
Everything arrived when you said it would. Nothing was damaged and everything was as expected.
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Posted 6 years ago
Service was excellent. Bathroom has turned out lovely, only lost a couple of points because the toilet seat broke.
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Posted 6 years ago
It was a satisfactory transaction
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Posted 6 years ago
We have already had to replace 2 items, one being the entire sink unit after, due to it swelling after only a few weeks. Basin Taps rusted and blistered very quickly and the bath taps are starting to do the same. Overall quality of the bath is poor, flimsy and marks easily. The shower screen looks cheap and the fittings to it are tacky looking. Overall a big disappointment and defiantly do not recommend.
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Posted 6 years ago
The customer service was exceptional! I had issues with my toilet and the customer service assistant just sent me a new cistern and basin without me even asking just because she believed in the quality so much. I will always use soak from now on
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Posted 6 years ago
Good qaulity products and fast delivery
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Posted 6 years ago
Very good experience with customer services so far. Would definitely recommend Soak.
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Posted 6 years ago
excellent service, very fast and lovely products. AND Brilliant prices too !
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Posted 6 years ago
Arrived on time. Quality as expected. Followed up with my discount later which didn’t work at the checkout. All good. Happy customer!
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Posted 6 years ago
Rapid service, always on time . I’m a bathroom fitter which means I need it quick 😀
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Posted 6 years ago
Fast friendly service.
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Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews