soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the mirrors is cracked and I have emailed about this and have not heard anything.”

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Posted 6 years ago

“Excellent website made things much easier and a great choice of goods”

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Posted 6 years ago

“We had several problems with your company, starting on the pre-agreed day of our delivery. Two major items (shower tray and shower screen) were missed off and our installers were delayed by a week whilst you failed to keep to promises of delivery dates for these items. When you did finally deliver them the shower tray was broken. This led to further delays and more broken promises with regard to delivery dates. When we finally got a new shower tray we had further delays due to you sending the wrong height basin tap. We eventually had to purchase this from another company. We ended up being without a bathroom for nearly three weeks due to the total incompetence of your company. 😒”

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Posted 6 years ago

“I had to return my items and the customer servise was diabolical, it took days for two people to get back to me and then it took days for my collection. I have emiled for an update on my refund and two weeks on I am still waiting on a reply!”

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Posted 6 years ago

“We loved the showroom and Web site. Service in the showroom was spot on and the ordering couldn't have been simpler. All products arrived together and we are yet to install them. In 2 weeks they will be in place, hopefully.🖒🚿🚿”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Disappointed.”

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Posted 6 years ago

“Everything turned up well protected and presented very quickly.”

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Posted 6 years ago

“Very poor experience took 3 attempts to get parcel to me. First time item was damaged and two delivery dates with no arrival and last time when it came item was slightly damged but was able to hide it. First and last time I will use soak. Being a plumber with my own company I fit alot of bathrooms so there could have been alot of custom.”

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Posted 6 years ago

“Great quality and value with expert advice to back it up”

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Posted 6 years ago

“Really good value for money, high quality bathroom suite and extras, however, one top was scratched, sent a picture a fortnight ago and haven’t heard about a replacement as yet.”

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Posted 6 years ago

“Lots of products. Competitive prices. Would be even happier with faster delivery!”

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Posted 6 years ago

“soak.com honoured the guarantee on our bath screen without quibble.”

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Posted 6 years ago

“Shocking failure all round... 1st toilet, cistern and sink arrived smashed, zero packaging and no fragile labels so sent back, 2nd set arrived minus the sink, 3rd sink arrived with a huge crack, again no packaging and no fragile label, 4th sink arrived properly packaged and finally complete.... All I got from the girls over the phone was 'sorry, we'll send you another'.....never again, and definitely NOT recommended, awful service from the start.”

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Posted 6 years ago

“Great service , no problem at all .”

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Posted 6 years ago

“Great product”

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Posted 6 years ago

“Very efficient service and a good quality product.”

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Posted 6 years ago

“It didn’t. It pissed me off.”

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Posted 6 years ago

“Online prices and a showroom to look before buying.”

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Posted 6 years ago

“I had to wait weeks for a refund and received no reply to my emails.”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews