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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
The time it took to get the taps was far too long. 8 working days!!!!!
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Posted 7 years ago
Took over a week to arrive
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Posted 7 years ago
Price and speed of delivery.
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Posted 7 years ago
Politely dealt with my complaint regarding the late delivery and arranged for a refund against the delivery charge.
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Posted 7 years ago
The radiators look nice and the initial customer service seems good. However, returns are complicated (and expensive. I needed to exchange for a smaller radiator and had to pay for courier service to return the one I'd bought first) and I'm still waiting for a refund from the returned radiator more than a week after soak received it.
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Posted 7 years ago
They will when my missing parts turn up
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Posted 7 years ago
A decent price and good product, but a rather long delivery time for only a mirror.
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Posted 7 years ago
poor communication, 2-8 day delivery means minimum 8 days delivery - how difficult can it be ??
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Posted 7 years ago
Lovely product but the service was quite slow. 13 days from ordering to receipt. The item was not despatched until 10 days after receipt of order and a follow up call and mail to Customer Services. However, it did arrive and is a very solid and nice looking product.
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Posted 7 years ago
The quality of my items was better than want I expected
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Posted 7 years ago
by refunding my postage
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Posted 7 years ago
Delivered in specified 2-8 days
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Posted 7 years ago
Haven't received pan fixing kit
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Posted 7 years ago
Payment went through straightaway but it took a working week before it was despatched.
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Posted 7 years ago
It was very hard to get through on the phone but when you did they were very helpful.
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Posted 7 years ago
Was not Happy with delivery as this was cancelled a few times by courier,putting us under pressure with third party's having to cancel instalation and having to wait to get installed .
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Posted 7 years ago
good product and price
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Posted 7 years ago
Would have liked to give more stars but still awaiting my refund for the brackets!!
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Posted 7 years ago
Item in stock and good on site staff
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Posted 7 years ago
Happy with product. Not happy with delivery time as it didn't come within the 8 days promised on the website. In view of the high delivery charge I consider this to be unacceptable as it meant I had to re-arrange the date.
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Posted 7 years ago
soak.com is rated 3.8 based on 4,919 reviews