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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
I am not at all happy and would never recommend you to anyone. I am still waiting for a call back after the most appalling service ever
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Posted 6 years ago
Very good products at competitive prices
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Posted 6 years ago
My unit was damaged. I emailed with images and I never heard back...
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Posted 6 years ago
The shower looks nice but is low quality, your photographs don’t show the exposed workings and pipes, the metal is wafer thin and has sharp edges. The hand hose leaked very badly from its internal connection, resulting in 50% of the water flooding out of the bottom of the main unit. My very experienced plumber had to faff in for a long time to try and stop it and eventually had to replace the plastic part with metal parts and use hemp tape to seal it. I would have returned the shower if I hadn’t spent a £3000 on tiles and a tiler who had obviously tiled around the first fix plumbing. So unless I wanted to rip off very expensive tiles to have the plumbing altered I was stuck with it!
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Posted 6 years ago
Great savings compared to local bathroom showroom.
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Posted 6 years ago
Two of the items I purchased were faulty. It took that long to get one item sorted I couldn't be bothered chasing the next one. Items...the bath had delaminated eventually got an exchange....other was a sink waste that was not manufactured correctly.
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Posted 6 years ago
Delivered exactly what was ordered - great quality & look plus they work!
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Posted 6 years ago
Great looking products at good prices
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Posted 6 years ago
I don’t usually leave negative reviews but people need to be made aware of how shocking soak.com is! We had problems with several products and the customer service was ridiculous! Please avoid this company.
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Posted 6 years ago
Everything we wanted, delivered when we wanted it, at a price we liked! Even our plumber was impressed :)
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Posted 6 years ago
Great product
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Posted 6 years ago
Very happy with the service received and extremely happy with our bathroom suite
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Posted 6 years ago
We where very pleased with your service, very helpful on the phone I would recommend you to anyone well done
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Posted 6 years ago
It didn't
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Posted 6 years ago
You didn't! I've used you many times and thought your service and products were great. Then I had a product that was part delivered and broken and everything changed. You were not interested in sorting it or refunding my money. You were very happy and quick to take my money though!! I'm actually still owed for the dilivery charge, that you didn't refund me for the item I didn't get. Not happy at all.
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Posted 6 years ago
Broke the cistern in travel, toilet came damaged & ignored my request (email) to have these 2 things amended. Wasted 2 weeks, thinking the items were coming as the person on the phone (JAMES) said that they were coming when they weren't actually. Phoned again after 2 weeks and a lovely lady (Paula) had everything sorted. Big thanks to her.
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Posted 6 years ago
Had a fault with my shower and they replaced the whole thing. It was delivered a few days later. Great customer service.
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Posted 6 years ago
Brilliant and efficient thanks
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Posted 6 years ago
Excellent service , quality and price from soak.com .
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Posted 6 years ago
Did what you said you would do
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Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews