soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By delay in dispatch and having damaged goods and waiting for the new goods to arrive, you cost me a lot money.”

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Posted 6 years ago

“very quick delivery”

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Posted 6 years ago

“It didn’t. Items arrived damaged and received no reply when contacting customer service about it. Not what you’d expect when paying so much for ‘quality’”

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Posted 6 years ago

“If you would like to read and reply to my email to which I have not to date received a reply you will be aware of the service I received”

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Posted 6 years ago

“So the bath was great arrived on time and looks brilliant once fitted,the only beef I have is the waste and the flexible pipe were useless I had to buy replacements from screwfix”

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Posted 6 years ago

“Brilliant service no complaints”

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Posted 6 years ago

“The toilet ejects water out when you flush it. It is also very low and creaks when you sit on it. The bamboo drawer dividers that were recommended do not fit the unit drawers. We had to pay £100 courier to return an item to soak. We then had to make at least 5 phone calls chasing the money for it. The sinks stain very easily.”

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Posted 6 years ago

“Very helpful on the phone. An incorrect order very quickly rectified.”

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Posted 6 years ago

“radiators were great quality and reasonabley priced. Delivery was quick and arrived on exactly on time. Good communication”

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Posted 6 years ago

“Turned up without stock in the van after I had taken a day off woke to receive the delivery. Then wouldn’t re arrange for a weekend.”

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Posted 6 years ago

“Easy website to use. Was very quick to deliver. Would recommend.”

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Posted 6 years ago

“Sales team great. Your (overnight £57) couriers lost my first shower tray and broke the second one. It cost me two days extra in Bathroom Fitters because the first one was Thursday, the second one was Friday and my tray did not arrive until the following Monday. If I had waited until Monday to order it I would have been given your "£100 off when you spend £500", but I had wanted it by Thursday! Also, one sundry item the Sales Team advised me to buy was not suitable, but you do not send out postage labels for returning small items. I can understand this if the customer has changed their mind, but not when it is an incorrect product! My three emails about this item went unanswered! I finally spoke to someone who saw that this was a customer service issue and dealt with it appropriately. One last thing...the tap I bought does not "waterfall" as it should and we cannot work out why because the instruction leaflet enclosed with it shows a different tap! I do love the products you sell and your sales team were most helpful, but you really need to change your couriers!”

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Posted 6 years ago

“Good product range and quick delivery”

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Posted 6 years ago

“Totally disappointing and disgraceful throughout. Inactively warn people to avoid soak.com”

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Posted 6 years ago

“Amazing. What an excellent experience no hastle, great products that look superb in my new bathroom.”

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Posted 6 years ago

“Everything was delivered on time, all correct. Items are very well made. Our new bathroom looks lovely”

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Posted 6 years ago

“Great product fast delivery super price”

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Posted 6 years ago

“Sam in customer services is excellent, very professional and helpful nothing too much trouble”

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Posted 6 years ago

“Good service but”

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Posted 6 years ago

“Fast service quality product- no issues.”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews