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soak.com Reviews

3.8 Rating 4,920 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,920 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Great service Thank you
Helpful Report
Posted 8 years ago
10 year guarantee and very clear sales
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Posted 8 years ago
Great radiator. Speedy delivery etc
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Posted 8 years ago
Excellent service with Soak have use them on many occasion can recommend them to any one.
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Posted 8 years ago
Spoke to consultant on phone who was friendly and knowledgeable, then ordered online which was straightforward. Happy to pay £2 extra for delivery date of choice but would have liked a time slot rather than sometime between 7 am and 6 pm.
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Posted 8 years ago
Ordered a radiator and valves and needed them by a specific date. They were delivered within the specified time and I was kept up to date as to their journey en route to me. Great efficient service.
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Posted 8 years ago
They were very helpful when I had to return an item to theirs back to amazon
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Posted 8 years ago
first I received a faulty mirror and I sent it back. I couldn't fit it while the fitters were here. I rang soak.com last week and asked for a replacement by Friday because the fitters promised me to come back on Saturday. soak.com promised me that you will get it by Friday and I have received the message that you despatched it .but not yet delivered. fitters came yesterday nothing happened
Helpful Report
Posted 8 years ago
We have not yet opened our boxed radiators. The whole experience with you could and should have been much better: 1) Next day delivery turned out to be unavailable for our area; 2) Advised that delivery would be the following Wednesday (our van delivers to your area on Wednesdays) Our local merchant could deliver on Tuesday, but for much higher price. 3) Ordered second radiator (delivery charge deleted...) 4) Wednesday arrived and no radiators. Advised delivery would be the following Wednesday Tuesday. 5) Cancelled plumber for following day! 6) On Tuesday only one radiator arrived. Was advised that original one had been placed on hold... 7) Cancelled plumber again! 8) Radiator arrived on Thursday as stated on Tuesday. 9) No idea what they look like, or their condition as waiting for the plumber to advise when he's free! "Could do better" comes to mind.
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Posted 8 years ago
Great service
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Posted 8 years ago
Excellent price and service
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Posted 8 years ago
Excellent price and service
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Posted 8 years ago
Excellent price and service
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Posted 8 years ago
The first bath I received was damaged, I called Soak and a new bath was ordered immediately and I received my new perfect bath 3 days later - no quibbling just excellent customer care!
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Posted 8 years ago
The pan leeks Can’t get any answers Rubbish
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Posted 8 years ago
Site is easy and clear to navigate. Our order was delivered quickly and following damage to the item caused in transit soak arranged a replacement without any haggle within a few days. We would use you again. In fact we had purchased a bath from you some months ago.
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Posted 8 years ago
They didn’t
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Posted 8 years ago
Bought to replace a white towel rail that has rusted. Looks modern and as advertised
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Posted 8 years ago
See previous Survey
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Posted 8 years ago
Their phone advice is excellent and their 24 hour delivery to your door is very efficient.
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Posted 8 years ago
soak.com is rated 3.8 based on 4,920 reviews