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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
I was worried about buying anything from Soak because all the in line reviews were awful. So I phone and the customer service team reassured me. I ordered and cannot be happier with my vanity unit and basin.
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Posted 6 years ago
Prompt delivery. Excellent product and good valu for money.
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Posted 6 years ago
Received damaged items and the customer service and speed to rectify the issue was brilliant, couldn't ask for more!
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Posted 6 years ago
Best price I could find, website which is easy to navigate, and delivery in a few days.
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Posted 6 years ago
Good service good Quality
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Posted 6 years ago
quick delivery great item brought from them.
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Posted 6 years ago
Great service Excellent prducts
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Posted 6 years ago
Very quickly responded to some transit damage and supplied a replacement within a couple of days. Wonderful service, understanding; would highly recommend.
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Posted 6 years ago
Nice design and reasonable prices
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Posted 6 years ago
I loved my units. The only downside is that flush isn't too great on toilet.
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Posted 6 years ago
Hassle free returns.
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Posted 6 years ago
We bought 3 column radiators plus all the accessories to accompany. Everything arrived on our nominated day, happy days!! When we opened up one of the boxes it had the incorrect coloured feet. My first reaction was, this is going to be difficult as we'd ordered over the internet. I couldn't have been more wrong! One phone call (made on a Sunday) and everything was resolved immediately with the correct item arriving 2 days later. We couldn't have been happier with the service or our purchase 😀
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Posted 6 years ago
My radiator turned up with a very small dent, you offered to replace with no quibbling - just a couple of quick photo’s - and a new one arrived the next day. Fantastic service, already recommended to a friend who has already bought something! Well done soak 😊
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Posted 6 years ago
Brilliant service from start to finish. Products of very high quality at very reasonable prices. Very happy with the purchase. Thank you.
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Posted 6 years ago
fast delivery, lovley items
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Posted 6 years ago
A badly packed parcel was replaced very quickly, and the quality of all goods looks very good.
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Posted 6 years ago
The product is excellent as was the service.
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Posted 6 years ago
Your range of items is good, the photos are accurate and customer service on the phone was very good. I did have some issues ordering online, but your team eventually resolved them. With regards delivery - one item (a large shower tray) arrived damaged, which we didn't notice until it was totally unpackaged when being installed. By this point we had had it for a few weeks in storage. I believe your driver either dropped it or it was damaged in transit as no one else touched it from where he put it in the garage. I was worried as although your driver arrived with another person, she was unable to assist him with heavy lifting and he carried a 40kg+ tray on his own down my driveway (about 50m). That's surely not a good idea and doesn't surprise me if he dropped it or let go by mistake. The plumber was able to conceal the chip when installing it, but you should be aware that drivers are struggling with very heavy items.
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Posted 6 years ago
Everything was delivered in a timely manner. The delivery guys brought everything off of the van and into the garage for us. They were very polite and helpful and their customer service was excellent. However there were a few issues with our bath pannel and it was cracked and had to be replaced twice which was a nusance, but was sorted in the end.
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Posted 6 years ago
I was really pleased with the shower I ordered. It arrived quickly no delays. Looks fabulous in my new bathroom.
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Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews