SoftwareKeep.com Reviews

Name: SoftwareKeep.com
Rating: 4.75

4.8 Rating 170 Reviews

94 %

of reviewers recommend SoftwareKeep.com

Company Reviews

Questions

Metrics

4.8

Based on 170 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how SoftwareKeep.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first product key I bought was invalid. After a hassle of sending them a screen shot to prove I still didn't have the subscription. They said they would send me a new product key but could not do so right away because the were out of stock. I'm not sure how you can run out of product keys. I mean it's not like eggs or milk that a store can actually run out. They said they would send me a new one when the they arrived. "We should have them in 24 hrs." One month later, Still no call or email or product key. Called them again. Third time is a charm. Patrick was great at solving the issue. He could have just sent me a new product key. I'm very computer literate, but he wanted to make sure I was well taken care of. He remotely installed my software and now it works great.”

Helpful Report

Posted 5 years ago

“As an experienced business owner and regular online purchaser I was not pleased with my recent purchasing experience. I found the ordering and subscribing instructions confusing. I understood I was buying a copy of Word as a separate entity and did not require a suite of other programmes. When I tried to phone I found the recorded message rather strange, to say the least, both voice and use of such words as ‘awesome’. And then just a lengthy ringing tone. The chatline was somewhat slow in response and then I was presented with non-choice of accepting other programmes to enable me to get the download key I had been promised. I would not purchase any other items from your company.”

Helpful Report

Posted 6 years ago

SoftwareKeep.com is rated 4.8 based on 170 reviews