“I bought two bands, medium and small, but both have issues. The bands fit well but the connection to the watch band itself is so loose the bands look like they are about to pop loose from the watch. Won’t waste my money again!”
“I was really surprised at how much I liked these bands. I had bought several others but these are definitely the best fitting and prettiest I’ve found. And so many choices!”
We're sorry to hear that. The delay is attributed to the current overload experienced by shipping carriers. The surge in last-minute Christmas orders has led to increased demand, causing delays in the usual delivery timelines for all services. Unfortunately, this situation is affecting the timely processing of shipments.
Kindly contact us at contact@solacebands.com so we can assist you better.
You may exchange it with our Outlander loop band. To get the exchange process started, please go to our returns and exchanges portal at https://solacebands.com/a/return and follow the steps.
“Love the band. Super comfortable. Being able to make small adjustments to size is great. Could have used a video or instructions for installation though. Took a couple minutes but finally got it figured out after some trial and error. All in all, so far so good. Only been wearing it a few days. Hopefully it’s durable and lasts a while”
“I have the slim bands for my watch and love them! My boyfriend just recently got an apple watch and so I bought him several of the thicker bands and he loves them. So easy to take on and off and quick in the morning when you don't have a lot of time to leave for work! Perfect bands. Also I had gotten the wrong size for him and the customer service was excellent!”
“The product is great, all three bands are lovely and my wife loved them. However, because of your lack of common sense when it comes to shipping during the holidays I give you a 2. My order was a gift, your package had your name on the bag. If my wife saw the bag she would have known immediately what it was. She actually saw the bag outside, saw it was for me and went on inside, your logo luckily was on the opposite side. May order again, but never for a gift, gotta do better.”
