“Band broke when I put it on. Replied to the email they sent saying they would fix any issues, no one replied. Sent 2 more emails, no one responded. Now trying to send the band back but it's not refunding the amount I spent, they are charging me to send back a diffective product. Steer way clear of this brand, not worth it. Poor quality, poor customer service.”
“I used the Solace Bands fit guide, and ordered a medium based on results. Love the color, material and style, but it’s a little snug. Going to keep it to see if it either stretches out, or cuts off circulation to my hand!”
“I really like the comfort of this nylon band, this is a nice alternative to the high cost of the Apple version. (which I also own). I ordered 3 bands, the first one I wore broke the first day. So far, the other two have held together. I was between sizes, according to the chart so I ordered a size down, as recommended. It fits a little snug but I'm expecting it to stretch a bit as I wear it.
I returned the broken band using the easy return instructions on the website, I was credited in a timely manner and was also contacted by a customer service team member and offered a replacement.”
“While I liked the band that I kept, with it being my first purchase, I didn't like the fact that I had to pay $3.99 return fee EACH for the 2 bands I didn't keep even though they were shipped together.
I won't be ordering anymore.”
“I love my solace band for my Garmin Forerunner 265L. It is perfect fit and doesn’t affect my wrist from silicone band that came with the watch. Lightweight and breathable material as well. Thank you very much!! We’ll worth the investment.”
“I ordered 3 bands. All different kinds. All are great. I really like the Slim Imperium loop I got. It is the 2nd slim one I have ordered and love them. They arrived very fast. I will buy more.”
“The band is fantastic, but the delivery was awful. The first band arrived in a sealed box with no band at all inside. They did immediately resend a band for free and that was much appreciated.”
“I bought 3 of these bands, and they are perfect. Lightweight enough to not get hot and sweaty, but a heavy enough to hold nicely. They are also a great fit.”
“The band was very easy to adjust to fit my wrist! It is very comfortable and easy to clean! I love how it doesn't stick to my wrist in the warm weather unlike other bands. Would recommend to try these you'll love them!”
“I love the design but as measured by the instructions, the bands are way too small and need to be exchanged. Haven't yet been contacted by Solace with instructions on how to exchange them.”
