“Super easy ordering process. Even when I ordered a size that was too big, I was just told to give it to a friend and a replacement would be on its way at no additional charge! I have definitely recommended this brand to several of my friends, and will continue to!”
“Just received my bands and they are well-made and fit well. There was a problem with the shipping so I reached out and my issue was solved quickly and efficiently. I recommend this company and their bands.”
“I do really like the look of the band, but it does seem to have stretched since my first use. I’ve had it for about two weeks and it fit perfectly originally but is now too big”
“Band broke when I put it on. Replied to the email they sent saying they would fix any issues, no one replied. Sent 2 more emails, no one responded. Now trying to send the band back but it's not refunding the amount I spent, they are charging me to send back a diffective product. Steer way clear of this brand, not worth it. Poor quality, poor customer service.”
“I used the Solace Bands fit guide, and ordered a medium based on results. Love the color, material and style, but it’s a little snug. Going to keep it to see if it either stretches out, or cuts off circulation to my hand!”
“I really like the comfort of this nylon band, this is a nice alternative to the high cost of the Apple version. (which I also own). I ordered 3 bands, the first one I wore broke the first day. So far, the other two have held together. I was between sizes, according to the chart so I ordered a size down, as recommended. It fits a little snug but I'm expecting it to stretch a bit as I wear it.
I returned the broken band using the easy return instructions on the website, I was credited in a timely manner and was also contacted by a customer service team member and offered a replacement.”
“While I liked the band that I kept, with it being my first purchase, I didn't like the fact that I had to pay $3.99 return fee EACH for the 2 bands I didn't keep even though they were shipped together.
I won't be ordering anymore.”
