“Watch bands are beautiful but they need to sell additional links! The one I ordered was too small and I can’t add links without buying a 2nd watch band. That said, customer service was quick with their response and the return process is super easy!”
“When I received my order, I found out that it was the wrong color and size. It took another week to get the correct size and color. However, when I tried the band, it did not fit despite using the sizing guide. I hoped to exchange it and contacted the seller, but I have not received any response from them. Due to this, I won't be wearing the band.”
We're sorry to hear that. Our bands are usually tight at first but eventually will adjust to your wrist. If it's become too loose, it means the size is too big for you.
To get the exchange process started, please go to our returns and exchanges portal at https://solacebands.com/a/return and follow the steps.
“My husband got me a band for Christmas, it was from another company, he ordered a small - it was too tight. We did their size chart, said I needed a medium - orderd it... still too small. That's when I saw the ad for Solace and I am so glad. So much better sizing guide!! Lots of color and band options to choose from all at a great price. Great quality material too.”
“Customer service is awesome!!! Ordered three and they were all too small. They were replaced quickly with no hassle! Happy with the bands. Only small issue is that the are all the same size but fit a little different. I have small wrists so probably notice the difference more because of that.”
We're sorry to hear that. Our bands are usually tight at first but eventually will adjust to your wrist. If it's become too loose, it means the size is too big for you.
To get the exchange process started, please go to our returns and exchanges portal at https://solacebands.com/a/return and follow the steps.
“I have a Garmin watch and bought a new watch band, they show you how to measure your wrist so you get the right size. I love my new watch band and will definitely order another one, it fits perfectly and I forget I’m wearing a watch it is so comfortable!”
“Wonderful watch band! Exactly what I wanted. Had to exchange it and the process was super easy. Have nothing but good things to say. Will be ordering from here again!”
“My watch band is great! I am allergic to most styles of watch bands but not this one. I originally ordered the wrong size, and Solace bands was wonderful to work with to get a replacement. I’ll definitely reccomend to all of my friends looking for a new band, especially ones with allergies like mine!”
