solarplicity Reviews

“ Where do I start? I had two failed appointments to fit smart meters by Solaplicity, they said if I wasn't in when they called I would be charged £30, so I asked them to pay me the same for each failed appointment, they agreed but they never came good with the money so I took them to the small claims court,and billed them for 10 hours of my time, a very reasonable £15 an hour, they never responded to the court summons so the judgement went in my favour, the eventually sent me a cheque for £175 which included £25 costs, however they tried to send me a final bill which included a charge of £175 for no apparent reason, of course I disputed this and after they went bust I thought that's the end of that, now like others I have CDS chasing me, I have sent them a recorded delivery letter telling them I have no intention paying their demand and to stop hassling me and if they want to persist in demanding the money then do so with court action, they have ignored that letter and are still sending texts emails phone calls, which if I'm correct I believe is breaking the law, I of course do not respond to any of their attempts to bully me and look forward to facing them in court but I doubt they will ever try ”

“ In all my seventy years this must be the worst company I have ever dealt with. Avoid at all costs - they will not answer the phone or respond to emails. Having sent a recorded delivery to their CEO on 3rd April 2019(no reply) followed by one on 28th May 2019 and an email on 26th June 2019 I finally heard from their CEO Complaints(says it all really) on 5th July 2019. This has taken over a year to resolve. ”

“ I have been waiting months for a refund of £840. ”

“ DO NOT use this company! Awaiting a refund.. told they are processing payments slowly and they cannot tell me when I will get MY MONEY returned! Absolute disgraceful way to run a business.. AVOID at all costs. ”

“ I am waiting for £600 refund. Reticulations have been delayed. I might not see my money back. The last month waiting for them has been a complete emotional nightmare. ”

“ They ignored all of my clarifications and e-mails and even their CEO publicly acknowledged online how bad their customer service is: https://solarplicity. ”

“ They ignored all of my clarifications and e-mails and even their CEO publicly acknowledged online how bad their customer service is: https://solarplicity. ”

“ I have not been paid this year for any generation ! Communication with there Ware and Rickmansworth office (email and telephone) is impossible, and the so called "Customer Service" department in South Africa has got to be tried in person, as nobody would believe in the 21st century how bad it can be. ”