SoulPad Ltd Reviews

Name: SoulPad Ltd
Address: Unit 7, Dolphin Business Park, Shadwell, Thetford
Rating: 4.87

4.9 Rating 278 Reviews

97 %

of reviewers recommend SoulPad Ltd

4.9

Based on 278 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01953688595

Email:

enquiries@soulpad.co.uk

Location:

Unit 7, Dolphin Business Park, Shadwell
Thetford
IP24 2RY

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SoulPad Ltd 5 star review on 22nd December 2021

Rojer Jack

SoulPad Ltd 5 star review on 18th July 2021

Rachel &

SoulPad Ltd 5 star review on 5th July 2021

Ryno Glen

SoulPad Ltd 5 star review on 24th June 2021

Melanie Hughes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was not dispatched in time (and not until I had followed up on the order) and as a result the surprise of a wedding gift Soul Pad was sadly ruined.”

Helpful Report

Posted 2 years ago

“I still haven't received my order- two sets of festoon lights. I'm not sure if something has gone wrong with the delivery but not very happy the order still hasn't arrived as orders almost two weeks ago.”

Helpful Report

Posted 6 years ago

Holly I'm sorry to hear of your concerns. You were sent tracking details of your order which was returned to our warehouse after a failed delivery. Unfortunately we were not made aware of this return and we failed to contact you to re-arrange the shipment. We have taken this up with our warehouse team to ensure it does not happen again. You have since been refunded for your order.

Posted 6 years ago

SoulPad Ltd is rated 4.9 based on 278 reviews