Sourceitright Pvt Ltd Reviews

Name: Sourceitright Pvt Ltd
Address: Corporate House No 7, Arista @ 8 Building, Satyam Marg, Ahmedabad
Rating: 4.38

4.4 Rating 3,730 Reviews

86 %

of reviewers recommend Sourceitright Pvt Ltd

4.4

Based on 3,730 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Sourceitright Pvt Ltd 5 star review on 25th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is slow material.I.bought is not upto my mark so not a good experience”

Helpful Report

Posted 2 years ago

Hello Aziza, We are sorry that the product did not meet your expectation. The customer support team tried contacting you but could not connect. Please do contact us on 8141022000 whenever you are not satisfied with our fabric and we will guide you as to our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 2 years ago

“I hvnt yet received the order. I hv reported the matter via whatsapp.....yet did not receive it.”

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Posted 2 years ago

Hello Rina, Thank you so much for taking the time to review. We have a third-party courier and sometimes due to unavoidable reasons delivery is delayed. We apologize for the inconvenience caused. We have already escalated this matter and are trying to get it delivered ASAP.

Posted 2 years ago

“The fabric quality is not good.”

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Posted 2 years ago

Hello Rashmi, We are sorry that the product did not meet your expectation. We do have an easy return policy. As per our telephonic conversation, we will refund the fabric cost once you courier it back to us We request you to please contact us on 8141022000 whenever next you are not satisfied with our fabric and we will guide you as to our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 2 years ago

“Sir old cloth no satisfaction”

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Posted 2 years ago

Hello Raja, We apologize that our product did not satisfy your expectations. We have an easy return policy. You can return the fabric back. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 2 years ago

“Inke mei easy returns available nhi hai by chance agar colour difference ho to ye return krne pe phle to issues create krte fir pickup bhi available nhi agar hai to pise 100 charge kr remove kr lete to refund bhi kuch n bachna sirf lagna hai pise”

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Posted 2 years ago

Hello Deepti, We feel sorry to hear about your experience. However, we can see that you have been our regular customer for since last 2 years and we are gutted when we don't meet expectations. Every company has a different return policy according to its criteria. You can check our return and refund policy on our website. We do not have our courier service, hence due to third-party courier service shipping charge of Rs.100/- is chargeable except in case of a damaged product. Please feel free to contact us on 8141022000 for any further information. Thank you for taking out the time to review.

Posted 2 years ago

“Very poor”

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Posted 2 years ago

Hello Anu, We apologize that our product did not satisfy your expectations. We have an easy return policy. Please feel free to contact us via WhatsApp on 8141022000 or you can mail us at support@sourceitright.com. Thank you for taking out the time to review. We would appreciate another chance to earn your business.

Posted 2 years ago

“the quality and color of the material is not bright . looks dull.”

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Posted 2 years ago

Hello Maheshwari, We feel sorry to hear about your experience. We have an easy return policy. Please feel free to contact us via WhatsApp on 8141022000 or you can mail us at support@sourceitright.com. Thank you for your feedback.

Posted 2 years ago

“I placed order on 8 July. I didn't receive yet”

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Posted 2 years ago

Hello Kiranmayee, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We will escalate your concern with our courier partners and try to make sure that we will get this check and deliver it to you as soon as possible. We would appreciate another chance to earn your business. Thank you once again for taking out the time to review.

Posted 2 years ago

“I had a very bad experience, the red brick colour i ordered were almost faded one. Disappointed. Is it possible to return it.”

Helpful Report

Posted 2 years ago

Hello Jemma, We apologize that our product did not satisfy your expectations. When we tried to reach you on the given number,but it was unreachable. Hence, we have sent you the mail for the return policy. Please feel free to contact us through WhatsApp on 8141022000. We would appreciate another chance to earn your business. Thank you once again for taking out the time to review.

Posted 2 years ago

“Fabrics were far different than those in pictures.”

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Posted 2 years ago

Hello Manik, We are sorry that our product didn’t quite match your expectations. We would love to know why so that we can deliver a better experience next time. You may reach us anytime at mail-support@sourceitright.com or via Call/WhatsApp on 8141022000. Again, thank you for your feedback.

Posted 2 years ago

“I asked for mustard color u sent me yellow dirty color Pls take it back”

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Posted 2 years ago

Hello Seema, Thank you for taking out the time to review. According to your order, please check it has mulmul type lemon yellow color fabric which is specifically mentioned on our website. However, you can check the mustard yellow collection on our website. Also, we have an easy return policy. Please feel free to contact us through WhatsApp on 8141022000, for any further assistance. Thank you once again for sharing your feedback.

Posted 2 years ago

“While returning my product I faced many problems Till date I didn’t get my money back”

Helpful Report

Posted 2 years ago

Hello Babita, As per our return and refund policy, once we receive your returned parcel and on satisfactory inspection of the same, our team will contact you to initiate the refund process. We have already initiated a refund to the given bank details from your end. It generally takes 2/3working days to reflect in your account. Thank you for taking out the time to share a review.

Posted 2 years ago

“I have not got the product..but it is showing that i have recieved it whereas i was out of the station.”

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Posted 2 years ago

Hello Susmita, Thank you for bringing this to our attention. As per the telephonic conversation, we have got to know that you received the parcel. We hope you liked our product and we look forward to seeing you again soon.

Posted 2 years ago

“The day I received the courier I requested fir the return but till date nobody contacted to return. Sorry to say but Very poor service”

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Posted 2 years ago

Hello Neelam, Thank you for taking out the time to review. We apologize for the delay caused to you. However, we would like to inform you that we had arranged the reverse pick-up for your order but due to some technical error the pick-up has not been generated. Please allow us some time to get this checked with our logistics team. We appreciate your patience. Thank you once again for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Posted 2 years ago

“I have not received any info about the return of my order.”

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Posted 2 years ago

Hello Divya, As per the telephonic conversation, we have already arranged the reverse pick-up at your given address. It will be picked up within 2/3 working days. We appreciate your patience. Thank you once again for taking out the time to review.

Posted 2 years ago

“Fabric was defective.”

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Posted 2 years ago

Hello Nihareeka, We are sorry to hear about your experience. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We have an easy return policy. When we tried to contact you on the given number, but it was unreachable. Hence, we have also sent you the message through WhatsApp. You may reach us through WhatsApp on 8141022000. Thank you once again for sharing your feedback.

Posted 2 years ago

“worst of all”

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Posted 3 years ago

Hello Spandana, We apologize that our product did not satisfy your expectations. As per the telephonic discussion, we have an easy return policy. You can return the fabric as per our standard return policy. Please feel free to contact us on 8141022000 for any further assistance. Thank you once again for taking out the time to review. We would appreciate another chance to earn your business.

Posted 3 years ago

“Product is ok. But service is really pathetic. Ordered two products.. Requested one product to return as not satisfied with colour . But product not yet picked up.. Please improve your service”

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Posted 3 years ago

Hello Swami, We apologize for the delay caused to you. However, we had already arranged the reverse pick up and the same will get collected within 2/3 working days. Thank you for taking out the time to review.

Posted 3 years ago

“Have not received the parcel yet. Very disappointing”

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Posted 3 years ago

Hello Hema, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We have escalated your concern with our courier partners and try to make sure that you do not face this inconvenience again. We would appreciate another chance to earn your business. Thank you once again for taking out the time to review.

Posted 3 years ago

“Ordered a fabric dint liked it ! Made a return request been 20 days no revert yet !”

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Posted 3 years ago

Hello Nikhat, Thank you for taking out the time for the review. We have already arranged the pickup and we have made the refund to the same source used to make the payment on the very same day we received your return package. It generally takes 3/4working days to reflect. Please contact us on 8141022000 for any further queries.

Posted 3 years ago

Sourceitright Pvt Ltd is rated 4.4 based on 3,730 reviews