Sourceitright Pvt Ltd Reviews

Name: Sourceitright Pvt Ltd
Address: Corporate House No 7, Arista @ 8 Building, Satyam Marg, Ahmedabad
Rating: 4.38

4.4 Rating 3,730 Reviews

86 %

of reviewers recommend Sourceitright Pvt Ltd

4.4

Based on 3,730 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Sourceitright Pvt Ltd 5 star review on 25th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My complaint wasn't resolved and i was accused back”

Helpful Report

Posted 2 years ago

Hello Sree, We are sorry to hear about your experience. There was no intention to accuse, and there seems to be some misunderstanding. As per the telephonic discussion, the customer support team has requested a clear video of the fabric. Once we receive it, you will definitely receive a satisfactory resolution. Thank you for taking the time to review.

Posted 2 years ago

“Received a damaged fabric with full of black stains on it”

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Posted 2 years ago

Hello, We are sorry that the product did not meet your expectation. We do have an easy return policy. As per the telephonic conversation we have initiated the return pick up of the fabric and will refund once the fabric is back with us. We apologize once more and would appreciate another chance to earn your business. Thank you once again for taking the time to review.

Posted 2 years ago

“Very difficult to get item delivered.”

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Posted 2 years ago

Hello, Thank you so much for taking the time to review. We have a third-party courier and sometimes due to unavoidable reasons delivery is delayed. As per our records, your order was delivered on 1st December. We apologize for the inconvenience caused. Thanks once again for sharing your review with the community and us.

Posted 2 years ago

“HELLO THE FABRIC WAS GREAT BUT IT COST ME AN ADDITIONAL 65ִ$ BECAUSE YOU INCLUDED THE COST OF THE SHIPPING IN THE COST OF THE GOODS. AND I HAD TO PAY TAXES FOR GOODS I DID NOT GET. I PICKED VERY CAREFULLY THE FABRIC SO IT WON'T BE MORE THAN 75$ , SO IT WILL BE TAX-FREE .IT WAS A BITTER-SWEET EXPERIENCE THAT WAS VERY EXPENSIVE TO ME. IT WOULD BE NICE TO TRY TO FIND A WA Y TO CORRECT IT SHALOM TO YOU AND YOURS MIRI KOSSER ISRAEL”

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Posted 2 years ago

Hello Miri, Thank you for taking the time to review. We are sorry for your unfortunate experience. Our team is working to find a resolution. We will get back to you as soon as we find one. Apologies once again.

Posted 2 years ago

“I didn't got my product the delivery person didn't delivered it to me I have given him the address but he didn't gave me the parcel two times it happened the same where else I am getting my other parcel in usual timing.....the worst service for the second time...”

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Posted 2 years ago

Hello Silpa, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We will escalate your concern with our courier partners and try to make sure that you do not face this inconvenience again. We would appreciate another chance to earn your business. Thank you once again for taking out the time to review.

Posted 2 years ago

“I have not yet received myboriduct....it has reached y place Palakkad nearly 2 weeks back...but the blue dart people r not delivering it....last time also they did the same....whatever reason they r putting up in their tracking site is wrong....its a lie...they had written unavailable once..its a lie...mine is a shop...it is open all days except sundays....no response on from their phone either...blue dart is very very bad....I have one more product which they r not delivering”

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Posted 2 years ago

Hello Dhanalakshmi, Thank you for taking the time to review. We have a third-party courier and sometimes due to unavoidable reasons delivery is delayed. We are very sorry for the inconvenience caused. We have already escalated this with our courier partners and are trying to get it delivered as soon as possible. We apologise once again.

Posted 2 years ago

“I don't received it. my money is not refunded.”

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Posted 2 years ago

Hello Manasa, We are sorry to hear about your experience and apologize for the same. Per the telephonic discussion, your parcel was not delivered as the contact number was incorrect, and the parcel was returned to us. We have reshipped the parcel, and you will get it within the next few days. Thank you for taking the time to review.

Posted 2 years ago

“Delivery method more improvement. Not statisfid. 15 days later comes the product.”

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Posted 2 years ago

Hello Sathish, Thank you so much for taking the time to review. We have a third-party courier and sometimes due to unavoidable reasons delivery is delayed. We apologize for the inconvenience caused. Thanks once again for sharing your review with us and the community.

Posted 2 years ago

“Im dealing frm 4yrs n i hv got awsome materials at standard budget compare to other shops.i luv thier quick reply regarding materials or courier.”

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Posted 2 years ago

Hello Savitha, Thank you for taking out the time for the review and for your kind words. We look forward to seeing you again.

Posted 2 years ago

“Items are not delivered....two times failed delivery...”

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Posted 2 years ago

Hello, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We have escalated your concern with our courier partners and try to make sure that you do not face this inconvenience again. We would appreciate another chance to earn your business. Thank you once again for taking out the time to review.

Posted 2 years ago

“Very disappointing.”

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Posted 2 years ago

Hello Sukanya, We’re so sorry that your experience did not match your expectations. It was an uncommon instance, and we’ll do better in the future. As per the telephonic conversation, once we receive your return parcel, we will definitely check the error that has been caused from our end and try to resolve it as soon as possible. Once again, we are very sorry for the inconvenience caused to you. We would appreciate another chance to earn your business. Thank you for bringing this to our attention.

Posted 2 years ago

“I haven't received my product yet.. Already raised my concern with regards to multiple cancellation of delivery”

Helpful Report

Posted 2 years ago

Hello Nikhil, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We have already escalated your concern with our courier partners and trying to make your order deliver as soon as possible. Due to this festive season, the delay has been caused. We are really sorry for the same. We will update you regarding your order as soon as possible. Thank you for taking out the time to review.

Posted 2 years ago

“DEAR sir, You may have received my mail, relating to light model no. EN-35, which I have purchased from Amazon. Order number-407 36489607917937, dated 13/09/22. THOUGH the mail copy missing in my system. Hence writing again. When I try to charge above-mentioned light, the plug pin was was not stable, due to thin pin. Please see the video attachment. I tried to call you on 7289922572, but nobody picked. See the attachment. I charged for more than 12 hours. But the red indicator light remain red. Also, when I put "on" the switch of emergency chargeable light, 2 side lights got "on". Now, Charging was on. Tubes also were on simultaneously!!! Whenever I have USED IN PAST, this kind of emergency chargeable light, say..Bajaj, Philips...etc, Every thing was working automatically . ie. , When we keep the light for changing, simultaneously we keep "on", the emergency chargeable light-switch ALSO. So that... When charging is "on" , Tubes will not turn "on". Tubes will turn "on",,,, only when power supply not available! This automation is missing. Do you have any solution for this? Please reply and the do NEEDFUL ASAP. THANKS. M. Gala NB. I HAVE talked to AMAZON also, who have suggested to talk to you first for solution. Thanks again.”

Helpful Report

Posted 2 years ago

Hello Manilal, This is SourceItRight Pvt. Ltd. company review page. We sell running fabrics only. Kindly check your issue with the amazon company.

Posted 2 years ago

“Cloth is good but rate is too high”

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Posted 2 years ago

Hello Sangita, Thank you for taking out the time for the review and for your kind words. Our rates are very competitive and are also inclusive of GST. We look forward to seeing you again.

Posted 2 years ago

“Their was no cancel button and very argumentative call centre executive on the phone no you have printed”

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Posted 2 years ago

Hello Tanuj, Thank you for taking out the time for the review. Your issue is resolved by our team and the refund is also initiated, it will reflect to the same card by which you have made the payment. We look forward to seeing you again. Thank you

Posted 2 years ago

“I have returned my moss green Georgette fabric ..but till now I haven't received my refund”

Helpful Report

Posted 2 years ago

Hello Noor Jahan, We are sorry that the product did not meet your expectation. We do have an easy return policy. We request you to please contact us on 8141022000 whenever next you are not satisfied with our fabric and we will guide you as to our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 2 years ago

“The product delivered was of very poor quality.”

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Posted 2 years ago

Hello Neelam, We are sorry that the product did not meet your expectation. We do have an easy return policy. We request you to please contact us on 8141022000 whenever next you are not satisfied with our fabric and we will guide you as to our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 2 years ago

“The cloth is not as expected.”

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Posted 2 years ago

Hello Arshiya, We are sorry that your experience didn’t quite match your expectations. We would love to know why so that we can deliver a better experience next time. You may reach us anytime at support@sourceitright.com or 8141022000. Thank you for taking out the time to review. We would appreciate another chance to earn your business.

Posted 2 years ago

“Sorry to day that I had a very bad experience with source it right. I never received the parcel but got a message that it was delivered. It's been 15vdays but the problem is not resolved yet.”

Helpful Report

Posted 2 years ago

Hello Sridevi, We apologize that our service did not satisfy your expectations. As per the telephonic conversation, the delay is due to the misplaced of your parcel or it maybe it is lost due to the inconvenience of the courier person. It was an uncommon instance, and we’ll do better in the future. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We are taking the follow up with our courier partners and escalating this issue with them. We will definitely provide you the resolution for the same and try to make sure that you do not face this inconvenience again. We would appreciate another chance to earn your business. Thank you once again for taking out the time to review.

Posted 2 years ago

“Cloth is not as expected.”

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Posted 2 years ago

Hello Syed, Thank you for taking out the time to review. We apologize that our product did not satisfy your expectations. As per the telephonic conversation, we have an easy return policy, you can return us. Please do contact us on 8141022000 next when you place an order so that we can guide you regarding the fabrics. We would appreciate another chance to earn your business. Thank you once again for taking out the time to review.

Posted 2 years ago

Sourceitright Pvt Ltd is rated 4.4 based on 3,730 reviews