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Sourceitright Pvt Ltd Reviews

4.4 Rating 3,627 Reviews

86 %

of reviewers recommend Sourceitright Pvt Ltd

Company Reviews

Product Reviews

4.4

Based on 3,627 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Sourceitright Pvt Ltd 5 star review on 25th October 2021

Sourceitright Pvt Ltd 5 star review on 25th October 2021

Sourceitright Pvt Ltd 5 star review on 25th October 2021

Sourceitright Pvt Ltd 4 star review on 25th October 2021

Sourceitright Pvt Ltd 4 star review on 25th October 2021

Sourceitright Pvt Ltd 5 star review on 25th October 2021

Sourceitright Pvt Ltd 5 star review on 25th October 2021

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Based on my recent purchase ,i must say that it was so disappointing as the fabric colour that shown in the site and what i have received is different in terms of shade as i expect much brighter one as in the picture.Indeed i agree that there may be colour variation,but didnt expect this much .And when comes to the cost it was quite pricey for this mercerized cotton fabric as other sites and local shops near me offers reasonable rate for that you have charged exorbitant price especially for this dull colour.so disappointed with the last time purchase and feeling trust issues with this site and have to think twice to continue to purchase your product or not.”

Posted 1 year ago

Hello Meeja, We are sorry that the product did not meet your expectations. We make every effort to photograph the fabrics to capture their natural colour. However, due to factors not in our control, the colour you see on your screen may vary from the actual colour of the fabric. Minor colour variation is unavoidable. As per the telephonic discussion, once we receive the product image, we will look into the matter and provide you with a suitable solution to resolve the issue. We value your feedback and are committed to ensuring customer satisfaction.

Posted 1 year ago

“The stuff delivered is not up to the mark. I think this is the last purchase from your Source it right.”

Posted 1 year ago

Hello Sajimol, Thank you for taking the time to review. We are sorry that the product did not meet your expectations. We tried calling you to look into the matter further but could not reach you. Please let us know the best way to contact you so we can resolve this issue as soon as possible. Alternatively, you may call 8141022000 between 10 am-6 pm on all working days. We assure you that our team will do everything possible to assist you.

Posted 1 year ago

“Poor quality cloth”

Posted 1 year ago

Hello Jisha, We are sorry that the product did not meet your expectation. Per the telephone discussion, you will inform us about your decision to return it. Please note that we have a hassle-free return policy and will process your refund as soon as we receive the product. Please contact us at 8141022000 whenever you are dissatisfied with our fabric, and we will guide you on our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 1 year ago

“THE COLOUR AND TEXTURE WAS TOTALLY DIFFERENT FROM WHAT WAS SHOWN . I REQUESTED FOR AN EXCHANGE BUT IT WAS NOT AGREED TO. SO I HAVE REQUESTED FOR RETURN .”

Posted 1 year ago

Hello Beena, We are sorry that the product did not meet your expectations. Minor colour variations may be observed due to lighting and screen resolution differences. As per the telephonic discussion, we have arranged for a reverse pickup and will initiate your refund once the fabrics are back with us. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 1 year ago

“Very disappointing”

Posted 1 year ago

Hello Durba, We are sorry that the product did not meet your expectation. As per the telephonic discussion, you do not wish to return it. We appreciate your understanding. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you on our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 1 year ago

“Quality of the fabric is really low. One star to the design”

Posted 1 year ago

Hello Chanchala, Thank you for taking the time to review. We are sorry that the product did not meet your expectations. We tried calling you to look into the matter further but could not reach you. Please let us know the best way to contact you so we can resolve this issue as soon as possible. Alternatively, you may call 8141022000 between 10 am-6 pm on all working days. We assure you that our team will do everything possible to assist you.

Posted 1 year ago

“You don't even receive one star even...the product you have provided damaged ..I want my money back..I will not suggest your product to anyone”

Posted 1 year ago

Hello Joanna, We are sorry that the product did not meet your expectations. As per the telephonic discussion, once we receive the product image, we will definitely look into the matter and provide you with a suitable solution to resolve the issue. We value your feedback and are committed to ensuring customer satisfaction.

Posted 1 year ago

“Waste of money”

Posted 1 year ago

Hello Sana, We apologize that our product did not satisfy your expectations. As discussed, we have an easy return policy. However, you have stitched the fabric so it will not be possible for us to take the fabric back. Please contact us through call/WhatsApp on 8141022000 next whenever you place your order, our team will assist you regarding the fabric as well as return policy. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“Not satisfied with fabric quality as compared to other portals. Your prices are high and quality doesn't meet the expectations. Also delivery is very late. I was supposed to cancel the order. And very important, the print size shown online is not perfect.”

Posted 1 year ago

Hello Shabna, We are sorry that the product did not meet your expectations. We source the best quality fabrics, and prices are inclusive of GST. We suggest you refer to the image scale provided on the product page for the print size. However, if you are still unsatisfied, please call our customer service on 8141022000 for our return policy. We understand that sometimes the product may fail to meet your expectations, and we are always ready to assist you with any concerns or questions you may have. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“Colour is not similar with same”

Posted 1 year ago

Hello Midhuna, We apologize that our product did not satisfy your expectations. However, we make every effort to photograph the fabrics so as to capture their natural colour. However, due to factors not in our control, the colour that you see on your screen may vary from the real colour of the fabric. Minor variation in colour is unavoidable. We have an easy return policy. Please contact us on 8141022000 for initiating the return process. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“Bad fabric”

Posted 1 year ago

Hello Narendra, We apologize that our product did not satisfy your expectations. However, as per the telephonic conversation, this fabric is jacquard woven and not the digitally printed. We received your return parcel, and your refund has been processed. Please feel free to contact us through Call/WhatsApp on 8141022000 next time when you order so that we can guide you regarding the fabrics. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“Bad fabric”

Posted 1 year ago

Hello, Thank you for taking the time to review. Per our records, we have arranged for a reverse return since you are unsatisfied. Once we receive the returned item, we will issue a refund to your original form of payment. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 1 year ago

“The fabric has a flaw. I will send a picture”

Posted 1 year ago

Hello Alexis, Thank you for taking the time to review. We are sorry to hear that. Our customer support team tried to reach out by phone but could not connect. Please let us know the best way and time to contact you so we can assist you further. Thank you once again.

Posted 1 year ago

“Didn't receive the product yet. Sent via Blue dart. They just sent a message that they couldn't reach me and returned it.”

Posted 1 year ago

Hello Rejani, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. As per the telephonic conversation, we have a third-party courier service and due to certain logistical issues, your order is returning back to us. However, we will reship your parcel once it arrives back to us. We are sincerely apologizing for the delay caused to you. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“I ordered the item under COD. but delivery delayed and I was going out of town mailed to your customer support who asked me to make payment through a link which I did. Now when parcel came I was out of town and no paytcould be made since already payment was made. I have not got the item and 1592 rs is still with you. Very poor coordination by the sales department”

Posted 1 year ago

Hello Chitra, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. As per our records, the payment link had been sent to you as per your request. However, due to some technical error your order was shipped in COD. Therefore, once we receive your return parcel, we will reship it on prepaid basis. We sincerely apologize for the inconvenience caused to you. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“Quality not up to the mark”

Posted 1 year ago

Hello Noorjahan, We apologize that our product did not satisfy your expectations. However, as per the telephonic conversation, we will arrange the reverse pick up. It will be picked up within 2/3 working days and after you place the new order, we will adjust the credit amount to it. Thank you for taking out the time to review. We really appreciate another chance to earn your business.

Posted 1 year ago

“Quality of cloth not good and colours is also not fast”

Posted 1 year ago

Hello Sadhna, Thank you for taking out the time to review. As discussed, it is naturally dyed cotton fabric. Therefore, the look of this fabric is dusty. We have mentioned the washing care instructions on our website in details of each product for the customer reference. You can wash this fabric according to the given instructions. Please do contact us on 8141022000 next when you place an order so that we can guide you regarding the fabrics. Thank you once again. We look forward to seeing you again.

Posted 1 year ago

“The site have turned too expensive”

Posted 1 year ago

Hello Neha, Thank you for taking out the time to review. Please note that different fabrics has different qualities, manufacturing units and sources. Our rates are compatible. We source the best quality fabrics, and our prices are inclusive of GST. Thank you once again for taking out the time to review.

Posted 1 year ago

“😡😡😡I didn't get my return order refund amount.. They don't responding 😡😡”

Posted 1 year ago

Hello Niharika, Thank you for taking out the time to review. As discussed, our WhatsApp team is constantly in touch with you and solving your queries promptly and accurately. Your refund will be initiated, once we receive your return order as per our policy. You have been our regular customer; we hope that you put faith in us, and we hope that you are satisfied with the given resolution. Thank you once again for taking out the time to review. We look forward to seeing you again.

Posted 1 year ago

“Not at all good..very poor quality material”

Posted 1 year ago

Hello, We apologize that our product did not satisfy your expectations. We have an easy return policy. However, as discussed, you do not wish to return this fabric. Please do contact us on +91 8141022000 next when you place the order, so that we can guide you regarding the fabrics. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

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Sourceitright Pvt Ltd is rated 4.4 based on 3,627 reviews