Sourceitright Pvt Ltd Reviews

Name: Sourceitright Pvt Ltd
Address: Corporate House No 7, Arista @ 8 Building, Satyam Marg, Ahmedabad
Rating: 4.38

4.4 Rating 3,647 Reviews

86 %

of reviewers recommend Sourceitright Pvt Ltd

4.4

Based on 3,647 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Sourceitright Pvt Ltd 5 star review on 25th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not at all good..very poor quality material”

Helpful Report

Posted 1 year ago

Hello, We apologize that our product did not satisfy your expectations. We have an easy return policy. However, as discussed, you do not wish to return this fabric. Please do contact us on +91 8141022000 next when you place the order, so that we can guide you regarding the fabrics. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“Try to full amount of refund in refund policy”

Helpful Report

Posted 1 year ago

Hello Anis, Thank you for sharing your feedback. As per our return policy, a token reverse shipping fee of ₹ 100 is charged and settled from the refund amount except for a damaged product. However, your feedback is valuable, and we will take it into consideration.

Posted 1 year ago

“Still didn’t receive the product”

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Posted 1 year ago

Hello Sabaritha, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. As discussed, we have third party courier service and sometimes delay happens due to several reasons beyond our control. We apologize for the inconvenience caused and will make sure that this does not happen again. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“The product is defective”

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Posted 1 year ago

Hello Suvidha, We apologize that our product did not satisfy your expectations. It was an uncommon instance. We have arranged the reverse pick up for you. It will be picked up within 2/3 working days. We will use the feedback to make us better and to ensure this doesn’t happen again. We appreciate another chance to earn your business. Thank You for taking out the time to review.

Posted 1 year ago

“Very very bad experience. Worst”

Helpful Report

Posted 1 year ago

Hello Hema, Thank you for taking out the time to review. As per our return policy, the customer is responsible for shipping the product back to us. If the customer wants us to arrange a reverse pick up, a token charge of ₹100 is applicable. Refund will be initiated once the product will be back to us. Rest assured you will get your refund. As discussed, we have already shared you the tracking details to your registered mail id for the reverse parcel. Please feel free to contact us on 8141022000 for any further clarifications. Thank you once again for the review.

Posted 1 year ago

“the ajrakh material was worst, could not give below one star”

Helpful Report

Posted 1 year ago

Hello Priya, We apologize that our product did not satisfy your expectations. Ajrakh and gamathi fabrics are in our best-selling categories. However, we have an easy return policy. You can contact us on 8141022000 for the return policy. Thank you for taking out the time to review. We would appreciate another chance to earn your business.

Posted 1 year ago

“kam febric dete hai mene 2.5 meeter order ki aur mere paas 2 meeter aayi”

Helpful Report

Posted 1 year ago

Hello Sarla, Thank you for taking out the time to review. As discussed, you were measuring the width of the fabric. Since the width of the fabric is 62 inches, there must be misunderstanding. However, we have sent you the correct length as mentioned in your order. Please feel free to contact us anytime on 8141022000 or mail us at support@sourceitright.com. Thank you once again for taking out the time to review.

Posted 1 year ago

“Not satisfied because my order is not delevared”

Helpful Report

Posted 1 year ago

Hello Zahida, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We have already escalated your concern with our courier partners and try to make sure that you do not face this inconvenience again. We would appreciate another chance to earn your business. Thank you once again for taking out the time to review.

Posted 1 year ago

“I haven't received the ordered items yet!!!”

Helpful Report

Posted 1 year ago

Hello Muhsina, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. As per the courier partners, your order was delayed due to unavoidable circumstances, and we are very sorry for the same. However, we have already escalated your concern with our courier partners to deliver the parcel as soon as possible and will try to make sure that you do not face this inconvenience again. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“I have not received my parcel yet. Very poor service.”

Helpful Report

Posted 1 year ago

Hello Divya, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Delivery has been impacted in many of the regions due to several reasons which are beyond our controls. We have already escalated your concern with our courier partners and try to make sure that you do not face this inconvenience again. As per the discussion, we have already initiated refund of your order. We are very sorry once again. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“Bed product money west”

Helpful Report

Posted 1 year ago

Hello Sagar, We apologize that our product did not satisfy your expectations. As per the discussion, we have an easy return policy. However, you do not wish to return the same product. Please do contact us on 8141022000 next when you place an order so that we can guide you regarding the fabrics. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“I havenot received the parcel yet. You took too long to send it. Do not know what happened to that material. More than 10 days. Still waiting for it. I will never order from Source it Right any more”

Helpful Report

Posted 1 year ago

Hello, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Delivery has been impacted in many of the regions due to several reasons which are beyond our controls. As per the discussion, we have already escalated your concern with our courier partners and try to make sure that you do not face this inconvenience again. We are very sorry once again. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“Delevary service worst without any call order not delevared”

Helpful Report

Posted 1 year ago

Hello Zahida, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. As per the discussion, we have already escalated your concern with our courier partners and try to make sure that you do not face this inconvenience again. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“I received my fabric with some damages and even the embroidery designs are not good. Before sending the product to customer first check whether there is any damage in it”

Helpful Report

Posted 1 year ago

Hello, We apologize that our product did not satisfy your expectations. Our fabrics are checked twice before being dispatched. We have an easy return policy. However, as per the discussion you do not wish to return the product. Please do contact us on 8141022000 next when you place an order so that we can guide you regarding the fabrics. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“The product is too cheap and i tried to return and exchange it's didn't giving us any option for it. My money got wasted on this product.”

Helpful Report

Posted 1 year ago

Hello Usha, We apologize that our product did not satisfy your expectations. We have an easy return policy. Please Call us on 8141022000 or mail us at support@sourceitright.com to initiate the return. You can also check our return and refund policy directly on our website. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“Didn't like service I received wrong product 0 customer satisfaction”

Helpful Report

Posted 1 year ago

Hello Joohi, We apologize that our service did not satisfy your expectations. As per the discussion, we have an easy return policy. However, you do not want to return the fabric. We are extremely sorry once again. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 1 year ago

“Not deliverd yet”

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Posted 1 year ago

Hello Ajitha, Thank you for taking the time to review. We have a third-party courier and sometimes due to unavoidable reasons delivery is delayed. We apologize for the inconvenience caused. We have already escalated this with our courier partners and are trying to get it delivered ASAP. We apologise once again.

Posted 1 year ago

“I still haven't received my order neither have I received the refund. Refund my money to the account I paid it from immediately or I'm going to the consumer court.”

Helpful Report

Posted 1 year ago

Hello Preethy, Thank you for taking the time to review. We have a third-party courier and sometimes due to unavoidable reasons delivery is delayed. We sincerely apologise for the inconvenience caused. As per the telephonic discussion, we will initiate your refund today. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 1 year ago

“I wish to return the material purchased. Please have it picked up and amount refunded. Thanks.”

Helpful Report

Posted 1 year ago

Hello Miriam, We are sorry that the product did not meet your expectation. Our support team tried to contact you but could not connect. Please get in touch with us at 8141022000 and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 1 year ago

“My complaint wasn't resolved and i was accused back”

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Posted 1 year ago

Hello Sree, We are sorry to hear about your experience. There was no intention to accuse, and there seems to be some misunderstanding. As per the telephonic discussion, the customer support team has requested a clear video of the fabric. Once we receive it, you will definitely receive a satisfactory resolution. Thank you for taking the time to review.

Posted 1 year ago

Sourceitright Pvt Ltd is rated 4.4 based on 3,647 reviews