“The girls and the optician were very curtious the way they presented them selves but the quality of the glasses very poor, the frame I had had to be tightened up 3 times and the adjustment the same but the still hurt my ears, bad built glasses, to heavy...”
“They have good professionals and when things go right, it is ok. But if you have any problem, you will need to deal with a poor after sales service and the response to their own mistakes doesn't make any difference to improve the customer experience. Sometimes we need more than an apology, we need things go faster, because we already wasted time due to their mistakes.”
