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Spice Village Reviews

4.2 Rating 1,275 Reviews

81 %

of reviewers recommend Spice Village

Company Reviews

Product Reviews

4.2

Based on 1,275 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Spice Village:

Spice Village is an online shop delivering Indian, Asian and African groceries throughout Europe. We also have a 300 sq.mt shop in Berlin, Germany where we welcome everyone!

Visit Website

Phone:

30 8965 7586

Email:

support@spicevillage.eu

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service. When items are not available despite being ordered and paid for online. SV immediately contact me to offer alternatives or to reimburse the item. One time on a rare occasion, an item was damaged. Having contacted them, they happily replaced it. They clearly value their customers. This is what I greatly appreciate. The online market maybe competitive but I am happy to stick with SV for all my Indian grocery shopping.”

Posted 10 months ago

“Been ordering from here for the last 3 years, and always been a great experience.”

Posted 10 months ago

“Good service friendly staff.”

Posted 10 months ago

“Good quality and smooth delivery”

Posted 10 months ago

“Good service”

Posted 10 months ago

“Always a great experience. The service team is prompt in refunding stuff that are missing or does not meet standards.”

Posted 10 months ago

“Have always had lovely experience shopping with spice village !”

Posted 10 months ago

“Very good options”

Posted 10 months ago

“Good quality products and delivers on time.”

Posted 10 months ago

“Good quality products!”

Posted 10 months ago

“The products were delivered on the same day. Overall nice experience.”

Posted 10 months ago

“Delivery was quite fast”

Posted 10 months ago

“Good quality products. Great service.”

Posted 11 months ago

“Received prompt and helpful response when I found some things missing from my delivery.”

Posted 11 months ago

“Excellent.”

Posted 11 months ago

“I am having a very good experience in shopping with spice village .”

Posted 11 months ago

“Customer with them for some years. We are satisfied with the service”

Posted 11 months ago

“Good range of products. Quick and reliable delivery”

Posted 11 months ago

“I had a bit of an issue recently with the Package delivery by DHL. My order was not traceable after a point and I never received it. However,the team Spice village customer service via email was very quick in responding and resolved the situation. They sent me a new order immediately on learning that the previous package was not delivered. Thank you Team Spice village ,for the immediate responses and good customer service! Appreciate it.”

Posted 11 months ago

“Order items were correct and delivered on time”

Posted 11 months ago

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Spice Village is rated 4.2 based on 1,275 reviews