Spice Village Reviews

Name: Spice Village
Address: Tempelhofer Damm 206, Spice Village, Tempelhofer Damm 206, Spice Village, Berlin
Rating: 4.21

4.2 Rating 1,408 Reviews

80 %

of reviewers recommend Spice Village

4.2

Based on 1,408 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Spice Village:

Spice Village is an online shop delivering Indian, Asian and African groceries throughout Europe. We also have a 300 sq.mt shop in Berlin, Germany where we welcome everyone!

Visit Website

Phone:

30 8965 7586

Email:

support@spicevillage.eu

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The free gift that was mentioned, that was not delivered that is why one star less.”

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Posted 3 years ago

“PROMT SERVICE - GOOD PRICE”

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Posted 3 years ago

“Please change the courier service”

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Posted 3 years ago

Thank you for your review, Abhishekkumar. We understand you were not expecting the experience you have had for your first order with us. After checking your order details, unfortunately, it appears like you provided a name on the shipping address that wasn't mentioned on the door-bell which is why the shipping provider wasn't able to deliver. However, we will make sure we do not miss anything from our end when it comes to assisting you in that situation. -Team Spice Village

Posted 3 years ago

“For a third time my order of mangoes +other fresh groceries was not delivered on the promised day. And was delivered 2 days after… the contents of the parcel were all ruined.. and such a waste of all the fresh food I ordered + money I spent. Please dont charge for the deliveries you cant make in the promised time.”

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Posted 3 years ago

Thank you for your review. We understand the experience you have had with the same-day delivery wasn't as per your expectation. Unfortunately, as we are not primarily into shipping, delays with delivering all the shipments on a given time as stated is something very challenging however, not impossible. Hence, we will always look forward to provide a flawless experience in the future. Please drop an email on : support@spicevillage.eu in case of any questions/queries. -Team Spice Village

Posted 3 years ago

“Ordered Bhindi(okra) twice, quality too bad.”

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Posted 3 years ago

Thank you for your review, Davinderpal. It's indeed unfortunate for us to let you down twice with regards to Okras you ordered from us. We will make sure such instances do not repeat and are waiting for your next order. -Team Spice Village

Posted 3 years ago

“One of the best grocery stores in Germany. There is a huge range of Indian and Asian goods to purchase and I would totally recommend this store to everyone.”

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Posted 3 years ago

“Good Service. Prompt delivery”

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Posted 3 years ago

“It was great experience”

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Posted 3 years ago

“Consistent good performance , products & delivery as indicated.”

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Posted 3 years ago

“Nice place. it has all the items of indian & Asian. All is very good”

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Posted 3 years ago

“The vegetables were not that fresh. 20 % of Parwal was yellow. Couple of them were rotten. Lauki looks ok. Karela, 70% of them were partially rotten. Turai, one of them was rotten on top. Even mango., one had a cut on it.”

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Posted 3 years ago

“Spice Village is one of the best online grocery shops in Germany because it has a wide range of Indian and Asian grocery products. My buying experience was excellent. I recommend all to buy Indian groceries from spice village.”

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Posted 3 years ago

“5 star for everything like service, support, essentials, received delivery on time.”

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Posted 3 years ago

“It has almost all the necessary things you need. It's a comfortable place. they have some freebies from time to time.”

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Posted 3 years ago

“It's a good place for shopping. Very clean. Your will find all the grocery items over here. Very affordable at discounted rate.”

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Posted 3 years ago

“My package was not delivered to me even when I was at home all day! I was awaiting for packaging and it was sent back with some excuse that I was not available or could not find the house. My name is legible on the door bell. Really sad experience.”

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Posted 3 years ago

“One of the best online grocery store in Germany. Wide range of products are available in one store, really good.”

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Posted 3 years ago

“Loved it. Excellent store in berlin to get a grocery. Different types of Varieties i have found and ordered. All is great. I would continue buying groceries from spicevillage”

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Posted 3 years ago

“Good and economic grocery store.”

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Posted 3 years ago

“I usually make Indian food and this place has almost everything you need to cook. The shop is easy to navigate. All the shelves are stacked pretty well. I visit here weekly and I think this is one stop solution for buying all my groceries.”

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Posted 3 years ago

Spice Village is rated 4.2 based on 1,408 reviews