Spoil me Reviews

Name: Spoil me
Rating: 4.70

4.7 Rating 6,152 Reviews

94 %

of reviewers recommend Spoil me

About Spoil me :

At Spoil Me, we believe gifting should be effortless, thoughtful, and always a little luxurious. Based in New Zealand, we create beautifully curated gift boxes designed to leave a lasting impression—whether you're celebrating a special occasion, saying thank you, or simply showing someone you care.

We’re passionate about making every step of the gifting journey as seamless as possible, from easy online ordering to stunning presentation and fast delivery.

Your feedback means everything to us. It helps us refine our processes, improve our products, and continue to deliver the best gifting experience in Aotearoa. Thank you for taking the time to leave a review—we’re always listening and learning.

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Email:

shaun@spoilme.co.nz

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What's happened to this order? The website says "1-3 working days" and the status hasn't changed since I first made the order on Saturday so I have no idea when it will arrive, although it should have been delivered already....??”

Helpful Report

Posted 2 years ago

“I expect the parcel to be delivered on the date specified especially when it is within the same city as your organisation.”

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Posted 2 years ago

“I didnt get exactly what I ordered which was abit disapointing”

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Posted 2 years ago

“I have emailed already but no response. Box was advertised as "goodies galore with samples and more than $50 worth of stuff" but what my sister received for her birthday was a soap, a face mask, some biscuits and a can of wine, which is quite weird. I felt quite embarrassed by the present.”

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Posted 2 years ago

“I needed assistance with my order. Left a phone message immediately after placing my order, then emailed. Still no response.”

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Posted 2 years ago

“The parcel despatched for rural delivery has still not arrived after a week. Extremely disappointing as it is a birthday gift.”

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Posted 2 years ago

“1 Not value for money”

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Posted 2 years ago

“Not value for money at all”

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Posted 2 years ago

“Was disappointed because I ordered the bottle of whiskey through Spoil me so it would be presented as a gift. I came to your website through google and wasn't at any point through your website given the opportnity to add gift wrap or add a card. When I e-mailed about this I was told that you were going to add it to a gift box for me and you asked me for a message for the card - which I provided - the bottle of Whiskey then just got sent to the recipient with no card or gift wrap - so I basically just paid an inflated price for something I could have just had delivered from liquorland for the same impact. The person didn't even know who the gift was from.”

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Posted 2 years ago

“Bought a ($150+) gift box for Mother’s Day from Spoil Me in order to get the advertised delivery time of 1-3 days. I wasn’t super strict on time, but I requested that if it was going to be more than 3days to let me know, so I could let the receiver know. Got no response. After 3 days of no delivery and no correspondence, I followed up again saying that I hadn’t received the tracking information, and received no answer. Eventually I got the generic tracking information email, but the gift then sat with the courier for several days without moving. At this point I was giving up on it ever arriving at all, I had to advise the receiver that the company wouldn’t respond to me, so I didn’t know where their expected gift was or if it would ever show up. It finally arrived a full 7 days after I ordered it. I would not have used Spoil Me if I knew it would take that long for Auckland to Auckland shipping. At no point did anyone reply to me and while the actual gift contents were enjoyed eventually, I will definitely not be using Spoil Me again. Pretty basic requests: Answer people when they ask you questions about their orders, and don’t advertise delivery times you don’t even attempt to meet/ change courier providers to a faster one. Overall I felt ripped off and not valued as a customer at all. Such an unnecessary stress and hassle.”

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Posted 2 years ago

“Nowhere to write a message in the card - for a gift site that seems bananas.”

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Posted 2 years ago

“Order was not complete. And took a week to deliver in Auckland. Very dissatisfied”

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Posted 2 years ago

“I asked for the gift to be delivered on 10 May , he has still not received it . I am out of phone range on a ship and will chase it up tomorrow when I get to port. Very disappointed, won’t do it again .”

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Posted 2 years ago

“Poor customer service.”

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Posted 2 years ago

“Vbhjfdshbbjk cds”

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Posted 2 years ago

“Gfhchbnjgfghhyhbd”

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Posted 2 years ago

“Still haven’t received and was posted a while ago”

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Posted 2 years ago

“Parcel was lost by courier. Took two calls to post haste for them to search for the parcel. Emailed and called spoilme with no response.”

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Posted 2 years ago

“Did not get what I had ordered, box was too small”

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Posted 2 years ago

“Courier provider has no information abt the mentioned tracking number”

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Posted 2 years ago

Spoil me is rated 4.7 based on 6,152 reviews